Robert W. Palmatier
Marketing · 2004–2022
A researcher in the Science corpus: 22 papers; trusts 69 researchers and is trusted by 40 researchers here, as inferred from the citation graph.
Subfields
- Marketing — 184 citations into it; #4,109 of 6,289 by trust here, #1,414 by citations
- Sociology and Political Science — 170 citations into it; #4,743 of 22,756 by trust here, #1,382 by citations
- Organizational Behavior and Human Resource Management — 156 citations into it; #1,465 of 8,741 by trust here, #603 by citations
- Social Psychology — 95 citations into it
- Strategy and Management — 81 citations into it; #1,386 of 10,874 by trust here, #751 by citations
- Information Systems and Management — 45 citations into it
- Economics and Econometrics — 37 citations into it; #6,352 of 23,481 by trust here, #6,470 by citations
- Management Information Systems — 33 citations into it
Whom Robert W. Palmatier trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Sandy D. Jap
- Shankar Ganesan
- Yadong Luo
- Robert A Emmons
- Rajdeep Grewal
- Jan B. Heide
- M. McCullough
- C. Bhattacharya
- Vikas Mittal
- M. Arellano
Who trusts Robert W. Palmatier overall
- Andreas Eggert
- Linda D. Hollebeek
- Eric Fang
- Stefan Worm
- Weng Marc Lim
- Ina Garnefeld
- Cedric Hsi-Jui Wu
- Faheem Gul Gilal
- Colleen M. Harmeling
- Lena Steinhoff
Papers from Robert W. Palmatier's perspective
Ordered by how strongly the researchers Robert W. Palmatier trusts endorse each paper. Same corpus, a different order for every researcher.
- Common method biases in behavioral research: a critical review of the literature and recommended remedies. (Journal of Applied Psychology)
- Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines
- The psychology of interpersonal relations
- Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies
- An Integrative Model Of Organizational Trust
- Accounting for common method variance in cross-sectional research designs. (Journal of Applied Psychology)
- Measuring the Customer Experience in Online Environments: A Structural Modeling Approach
- Inequity In Social Exchange
- Dual Emphasis and the Long-Term Financial Impact of Customer Satisfaction
- Dual-Process Models in Social and Cognitive Psychology: Conceptual Integration and Links to Underlying Memory Systems
Their papers
- Data Privacy: Effects on Customer and Firm Performance (2017) — 659 citations
- The Role of Customer Gratitude in Relationship Marketing (2009) — 857 citations
- Influence of customer participation on creating and sharing of new product value (2008) — 434 citations
- Effect of Service Transition Strategies on Firm Value (2008) — 893 citations
- Relationship Velocity: Toward a Theory of Relationship Dynamics (2013) — 350 citations
- Digital technologies: tensions in privacy and data (2022) — 394 citations
- The effects of customer acquisition and retention orientations on a firm’s radical and incremental innovation performance (2011) — 195 citations
- Returns on Business-to-Business Relationship Marketing Investments: Strategies for Leveraging Profits (2006) — 215 citations
- Review of the theoretical underpinnings of loyalty programs (2011) — 280 citations
- Trust at Different Organizational Levels (2008) — 270 citations
- Dependence and interdependence in marketing relationships: meta-analytic insights (2015) — 131 citations
- An Emerging Theory of Avatar Marketing (2021) — 542 citations
- An emerging theory of loyalty program dynamics (2020) — 114 citations
- Evolution of Consumption: A Psychological Ownership Framework (2020) — 269 citations
- Review articles: purpose, process, and structure (2018) — 840 citations
- Creating Effective Online Customer Experiences (2018) — 417 citations
- Transformational Relationship Events (2015) — 149 citations
- Understanding Relationship Marketing and Loyalty Program Effectiveness in Global Markets (2015) — 114 citations
- Effects of Customer and Innovation Asset Configuration Strategies on Firm Performance (2011) — 147 citations
- Supply Chain Management and Retailer Performance: Emerging Trends, Issues, and Implications for Research and Practice (2009) — 361 citations