Influence of customer participation on creating and sharing of new product value

By Eric Fang, Robert W. Palmatier, K. Evans. 2008

434 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/31effed99976f48bcb790b107f23332da3f9b5f9

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In Organizational Behavior and Human Resource Management

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Citations in the corpus

Impacts of Hedonic and Utilitarian User Motives on the Innovativeness of User-Developed Solutions: Motives for User-Developed Solutions (2015, positive): “…the motives for engagement of individual users or consumers into firms’ innovation process as co-creators for products (Campbell and Cooper, 1999; Fang, Palmatier, and Evans, 2008; Lau, Tang, and Yam, 2010) and services (e.g., Edvardsson, Gustafsson, Kristensson, and Witell, 2010; Edvardsson,…”
Value co-creation: concept and measurement (2014, background): “Co-production consists of direct or indirect “coworking with customers” (Hu andMcLoughlin 2012; Nuttavuthisit 2010) or participation in the product/service design process (Auh et al. 2007; Dato-on and Beasley 2005; Etgar 2008; Fang et al. 2008; Lemke et al. 2011).”
S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM (2019, background): “Customer knowledge sharing contexts have included new product development (Fang et al. 2008; Hong et al. 2004), innovation (Cui and Wu 2016), digital environments (e.”
The Timing of Codevelopment Alliances in New Product Development Processes: Returns for Upstream and Downstream Partners (2015, background): “Such product specificity may even lead upstream firms to invest in product designs or set technological standards that only meet the specific needs of a particular downstream partner (Fang, Palmatier, and Evans 2008).”
Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance (2015, positive): “In CIC, interfunctional coordination enables NPD employees to more effectively coordinate with participating customers (Bogers and Horst 2014; Fang 2008), which is crucial for knowledge sharing in the joint problem solving process (Fang et al. 2008; Moeller 2008).”
A re-examination of the antecedents and impact of customer participation in service (2011, methodology): “More stringently, we related the external locus of control (as a marker of CMV) to all the endogenous variables in the tested model to partial out the effects of common instrument bias on it in accord with the work of Fang, Palmatier, and Evans (2008) .”
Workplace Stressors, Job Attitude, and Job Behaviors: Is Interpersonal Conflict the Missing Link? (2011, methodology): “This approach has been previously used in sales research (e.g., Fang, Palmatier, and Evans 2008; Jaramillo et al. 2009).”
The Psychological Mechanism of Brand Co-creation Engagement (2016, background): “…mainly focused on the advantages and effectiveness that are brought by a closer fit of co-created product such as increased commercial value (Fang, Palmatier and Evans 2008) and psychological ownership, which may increase purchase demand (Bendapudi and Leone 2003; Fuchs, Prandelli, and Schreier…”