Effect of Service Transition Strategies on Firm Value

By Eric Fang, Robert W. Palmatier, Jan-Benedict E M Steenkamp. 2008

893 citations recorded by the source corpus.

Subfields: Accounting, Economics and Econometrics, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/760f13127fe1de497fcfe352ad51d87524650066

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Accounting

In Economics and Econometrics

In Strategy and Management

Citations in the corpus

Industrial services, product innovations, and firm profitability: A multiple-group latent growth curve analysis (2011, background): “In particular, scholars identify industry characteristics and firm characteristics as importantmoderators (Antioco et al., 2008; Fang et al., 2008; Gebauer, 2007; Homburg et al., 2003).”
Servitization of the manufacturing firm: exploring the operations practices and technologies that deliver advanced services (2013, background): “, 1999), improving our understanding of how integrated product‐service business models impact economic success (Neely, 2009; Visnjic and Van Looy, 2009; Fang et al., 2008), how to innovate and design successful offerings (Gebauer and Friedli, 2005; De Joeng and Vanmeulen, 2003; Coyne, 1989), the rel”
When and why do customer solutions pay off in business markets? (2017, positive): “At the same time, there is growing acknowledgment of the opportunity for B2Bmanufacturers to provide service-based offerings (Fang et al. 2008; Suarez et al. 2013).”
Only the Brave: Product Innovation, Service Business Model Innovation, and Their Impact on Performance (2016, methodology): “In line with prior studies (Bharadwaj et al. 1999; Fang et al. 2008), we employ Tobin’s Q to assess the intellectual capital and knowledge generated through servitization.”
Competitive advantage through service differentiation by manufacturing companies (2011, background): “A few studies have taken a large-scale study approach (Fang et al., 2008; Gebauer, 2008), but none of them has investigated service differentiation in relation to other firm activities.”
Inbound open innovation for enhanced performance: Enablers and opportunities (2013, background): “Flexibility is conceptualized from various perspectives in the extant literature (e.g., Johnson, Lee, Saini, & Grohmann, 2003); however, consistent with recent research (e.g., Fang et al., 2008; Lee & Grewal, 2004), here we focus on financial resource slack.”