An Integrative Model Of Organizational Trust

By Roger C. Mayer, J. H. Davis. 1995

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Citations in the corpus

In AI We Trust? Factors That Influence Trustworthiness of AI-infused Decision-Making Processes (2019, background): “One of the major inconsistencies between trust definitions is whether trust is considered to be an attitude [35], an intention [27], or a behavior [1].”
Formalizing Trust in Artificial Intelligence: Prerequisites, Causes and Goals of Human Trust in AI (2020, background): “on basic definition of trust regards it as a directional transaction between two parties: if A believes that B will act in A’s best interest, and accepts vulnerability to B’s actions, then A trusts B [49]. The goal of trust is to “make social life predictable [by anticipating the impact of behavior]”
Consumers rule: How consumer reviews influence perceived trustworthiness of online stores (2012, background): “Mayer et al. (1995) distinguished three components of perceived trustworthiness: ability, benevolence, and integrity.”
Haunted by the Past: Effects of Poor Change Management History on Employee Attitudes and Turnover (2007, background): “Employee withdrawal—as a consequence of low trust—can be interpreted in light of trust beliefs and the willingness (or intention; Mayer et al., 1995) to make oneself vulnerable to another party.”
Empowering behaviour and leader fairness and integrity: Studying perceptions of ethical leader behaviour from a levels-of-analysis perspective (2009, background): “Mayer, Davis, and Schoorman ( 1995 ) emphasize the willingness of a party to be vulnerable to the actions of another party and Creed and Miles ( 1996 ) focus on the specific expectation that another's actions will be beneficial rather than detrimental as well as the generalized ability to take a vas”
The determinants of trust in supplier–automaker relationships in the US, Japan, and Korea (2000, background): “Benevolence is the perception of a positive orientation of the trustee toward the trustor and has been hypothesized to be positively associated with trust (Larzelere & Huston, 1980; Mayer et al., 1995).”
Measurement of Trust in Automation: A Narrative Review and Reference Guide (2021, methodology): “While the original measure might have described the outcome as “trust,” our list defines that same outcome as specific components such as Factors of Perceived Trustworthiness (Mayer et al., 1995) or Risk-Taking in Relationship (Mayer et al., 1995).”
Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006, background): “Trust has been viewed as a set of specific beliefs dealing primarily with the integrity, benevolence, and ability of another party in the management literature [51,31].”