The effects of customer acquisition and retention orientations on a firm’s radical and incremental innovation performance

By Todd J. Arnold, Eric Fang, Robert W. Palmatier. 2011

195 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/64d09f330264484ef70d08e6dbbd4fcf5c818960

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Dionysis Skarmeas

In Organizational Behavior and Human Resource Management

1. Constantine S. Katsikeas
2. Stavroula Spyropoulou
3. Dionysis Skarmeas
4. Neil A. Morgan

In Sociology and Political Science

1. Stavroula Spyropoulou
2. Dionysis Skarmeas
3. Constantine S. Katsikeas
4. Neil A. Morgan

Citations in the corpus

• Strategic goal accomplishment in export ventures: the role of capabilities, knowledge, and environment (2018, methodology): “Market dynamism refers to the rate of change in customer requirements and preferences (Arnold et al. 2011; Lee et al. 2015).”