Lena Steinhoff

Sociology and Political Science · 2015–2020

A researcher in the Science corpus: 3 papers; trusts 3 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Lena Steinhoff trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Robert W. Palmatier
  2. Huigang Liang

Papers from Lena Steinhoff's perspective

Ordered by how strongly the researchers Lena Steinhoff trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Investments in Consumer Relationships: A Cross-Country and Cross-Industry Exploration
  2. The Role of Customer Gratitude in Relationship Marketing
  3. Assimilation of enterprise systems: the effect of institutional pressures and the mediating role of top management
  4. The media equation - how people treat computers, television, and new media like real people and places
  5. Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers?: A Large-Scale Exploratory Empirical Study
  6. Forming Parasocial Relationships in Online Communities
  7. Flow Theory and Research
  8. Common method biases in behavioral research: a critical review of the literature and recommended remedies. (Journal of Applied Psychology)
  9. Measuring the Customer Experience in Online Environments: A Structural Modeling Approach
  10. The Goal-Gradient Hypothesis Resurrected: Purchase Acceleration, Illusionary Goal Progress, and Customer Retention

Their papers