K. Back

Organizational Behavior and Human Resource Management · 2003–2019

A researcher in the Science corpus: 17 papers; trusts 41 researchers and is trusted by 25 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 139 citations into it; #786 of 8,741 by trust here, #689 by citations
• Marketing — 120 citations into it; #341 of 6,289 by trust here, #280 by citations
• Sociology and Political Science — 106 citations into it; #10,365 of 22,756 by trust here, #6,533 by citations
• Social Psychology — 46 citations into it
• Information Systems and Management — 17 citations into it
• Strategy and Management — 14 citations into it
• Management Science and Operations Research — 7 citations into it
• Economics and Econometrics — 6 citations into it

Whom K. Back trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. James G. Maxham
2. P. Aggarwal
3. Javier Reynoso
4. Kenneth A. Bollen
5. Anna S. Mattila
6. Kisang Ryu
7. Urte Scholz
8. Richard G. Netemeyer
9. K. Machleit
10. Laurette Dube

Who trusts K. Back overall

1. Heesup Han
2. Xiang Li
3. Juhee Kang
4. S. Sop
5. S. Tanford
6. Sunghyup Sean Hyun
7. J. Petrick
8. Jiseon Ahn
9. Dev Jani
10. Liang Tang

Papers from K. Back's perspective

Ordered by how strongly the researchers K. Back trusts endorse each paper. Same corpus, a different order for every researcher.

1. Book Review : Structural Equations with Latent Variables Kenneth A. Bollen New York: Wiley, 1989, 514 pp., approx. $44.95
2. Satisfaction: A Behavioral Perspective on the Consumer
3. Quality, satisfaction and behavioral intentions
4. Ensuring greater satisfaction by engineering salesperson response to customer emotions
5. Inequity In Social Exchange
6. TOWARD AN UNDERSTANDING OF INEQUITY.
7. On the dimensionality of organizational justice: a construct validation of a measure. (Journal of Applied Psychology)
8. Evoking Emotion Affective Keys to Hotel Loyalty
9. Theory of Planned Behavior
10. Describing and Measuring Emotional Response to Shopping Experience

Their papers

• Family Restaurant Brand Personality and Its Impact On Customer's eMotion, Satisfaction, and Brand Loyalty (2009) — 226 citations
• Quality of work life and job satisfaction among frontline hotel employees: A self-determination and need satisfaction theory approach (2015) — 185 citations
• Attendee-based brand equity (2008) — 214 citations
• Antecedents and consequences of customer brand engagement in integrated resorts (2018) — 219 citations
• Cruise brand experience: functional and wellness value creation in tourism business (2019) — 86 citations
• Exploring Airbnb service quality attributes and their asymmetric effects on customer satisfaction (2019) — 242 citations
• Influence of brand relationship on customer attitude toward integrated resort brands: a cognitive, affective, and conative perspective (2018) — 122 citations
• Impact-range performance analysis and asymmetry analysis for improving quality of Korean food attributes. (2012) — 96 citations
• Internal Relationship Marketing: Korean Casino Employees’ Job Satisfaction and Organizational Commitment (2011) — 163 citations
• A consumption emotion measurement development: a full-service restaurant setting (2010) — 114 citations
• Examining Antecedents and Consequences of Brand Personality in the Upper-Upscale Business Hotel Segment (2010) — 92 citations
• Influencing factors on restaurant customers' revisit intention: the roles of emotions and switching barriers. (2009) — 396 citations
• Relationships Among Image Congruence, Consumption Emotions, and Customer Loyalty in the Lodging Industry (2008) — 213 citations
• Examining structural relationships among perceived impact, benefit, and support for casino development based on 4 year longitudinal data (2006) — 158 citations
• Modeling Roles of Service Recovery Strategy: A Relationship-Focused View (2005) — 194 citations
• The Impact of Employee Training on Job Satisfaction and Intention to Stay in the Hotel Industry (2005) — 174 citations
• A Brand Loyalty Model Involving Cognitive, Affective, and Conative Brand Loyalty and Customer Satisfaction (2003) — 468 citations