Quality of work life and job satisfaction among frontline hotel employees: A self-determination and need satisfaction theory approach

By Jin-Soo Lee, K. Back, E. Chan. 2015

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Mediation of job embeddedness and satisfaction in the relationship between task characteristics and turnover: A multilevel study in Portuguese hotels (2017, background): “, to provide good orientation, supportive supervision, and opportunities for professional development) (Lee et al., 2015).”
Effect of job insecurity on frontline employee’s performance: Looking through the lens of psychological strains and leverages (2017, background): “In spite of the numerous studies conducted in relation to “stress coping strategies” in hospitality industry (Lee et al., 2015), limited research is available on the moderators of the job insecurity.”
The structural relationship between TQM, employee satisfaction and hotel performance (2017, background): “Thus, they are more dedicated to work (Matzler and Renzl, 2006; Matzler et al., 2004; Koyuncu et al., 2013), share their knowledge and improve their work performance (Arsić et al., 2012; Mohammad et al., 2013; Ayupp and Kong, 2010; Lee et al., 2015).”
Do hotel employees really care for corporate social responsibility (CSR): a happiness approach to employee innovativeness (2021, background): “Need satisfaction theory holds that employees have economic, family, health, and safety needs at the workplace (J.-S. Lee et al., 2015).”