Dev Jani

Marketing · 2011–2015

A researcher in the Science corpus: 4 papers; trusts 21 researchers and is trusted by 11 researchers here, as inferred from the citation graph.

Subfields

Whom Dev Jani trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Heesup Han
  2. Anna S. Mattila
  3. Rita Faullant
  4. Kisang Ryu
  5. K. Back
  6. Long‐Yi Lin
  7. Kurt Matzler
  8. J. Gountas
  9. C. Enz
  10. Yunhi Kim

Who trusts Dev Jani overall

  1. Jinde Jiang
  2. Heesup Han
  3. S. Tanford
  4. Jinsoo Hwang
  5. Szu‐Hsin Wu
  6. Myung Ja Kim
  7. J. Choi
  8. Yuhui Gao
  9. Choong‐Ki Lee
  10. I. Lin

Papers from Dev Jani's perspective

Ordered by how strongly the researchers Dev Jani trusts endorse each paper. Same corpus, a different order for every researcher.

  1. The Role of Emotions in Service Encounters
  2. Determinants of Restaurant Customers' Loyalty Intentions: A Mediating Effect of Relationship Quality
  3. The impact of experiential consumption cognitions and emotions on behavioral intentions
  4. A Study of the Service Encounter in Eight Countries
  5. Measuring experienced emotions during service recovery encounters: construction and assessment of the ESRE scale
  6. Customer satisfaction in a retail setting
  7. The Effect of Collectivism on the Importance of Relationship Quality and Service Quality for Behavioral Intentions: A Cross-National and Cross-Contextual Analysis
  8. Relationship Quality and Purchase Intention and Behavior: The Moderating Impact of Relationship Strength
  9. Family Restaurant Brand Personality and Its Impact On Customer's eMotion, Satisfaction, and Brand Loyalty
  10. Personality, basic emotions, and satisfaction: Primary emotions in the mountaineering experience

Their papers