Organizational Change as Discourse: Communicative Actions and Deep Structures in the Context of Information Technology Implementation

By Loizos Heracleous, Michael I. Barrett. 2001

683 citations recorded by the source corpus.

Subfields: Communication, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/0b96c4fb16af3b57f342bc20c16b91da18ff465e

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Citations in the corpus

Sales profession and professionals in the age of digitization and artificial intelligence technologies: concepts, priorities, and questions (2019, background): “…and Wilson 2016; Panagopoulos, Rapp, and Ogilvie 2017; Tuli, Kohli, and Bharadwaj 2007; Ulaga and Loveland 2014; Ulaga and Reinartz 2011), as well as the interface between sales and innovation (e.g., Ernst, Hoyer, and R € ubsaamen 2010; Hohenberg and Homburg 2016; Homburg et al. 2017).”
Bottom-of-the-Pyramid: Organizational Barriers to Implementation (2009, neutral): “Similarly, employees are unlikely to implement new practices that collide with the deeper values and beliefs that guide their interpretations and actions.(31) In contrast to some previous studies, we did not find support for the claim that employees were cynical about implementing an incessant flow ”
Managing Organizational Change: Negotiating Meaning and Power-Resistance Relations (2011, background): “, 2004) that enact organizations are achieved (Robichaud, Giroux and Taylor, 2004; Heracleous and Barrett, 2001), while “organizational change is the process of constructing and sharing new meanings and interpretations of organizational activities” (Tsoukas,”
From Intended Strategies to Unintended Outcomes: The Impact of Change Recipient Sensemaking (2005, background): “Beer, Michael, Russell A. Eisenstat, and Bert Spector 1990 The critical path to organizational renewal.”
Management Are Aliens! (2006, background): “Research on rumors is important not only for improving management of organizational communication but also for understanding the “deep structures” underlying employee collective behavior in response to turbulent work environments (Heracleous & Barrett, 2001; Light, 1979).”
The pace, sequence, and linearity of radical change (2004, background): “A similar lack of continuity was uncovered by Heracleous and Barrett (2001), who found that attempts to in troduce a system of electronic "placing" to the Lon don insurance markets was characterized by de lays, withdrawal, and the subsequent introduction of a different system because of the threat…”
Templates and Turns in Qualitative Studies of Strategy and Management (2011, methodology): “The hermeneutic dimension is related to the need to understand how certain meanings are discursively constructed and interpreted and how they evolve over time (Heracleous & Barrett, 2001).”
Reconceptualizing System Usage: An Approach and Empirical Test (2006, background): “structure of tasks and compare it to “surface structure” that represents transient patterns of work that are more adaptable and less significant (Gersick 1991; Heracleous and Barrett 2001; Lassila and Brancheau 1999; Malone et al. 1999).”
The influence of organizational respect on emotional exhaustion in the human services (2008, background): “Employee satisfaction and acceptance of change, which often occurs through a process of interpretation and sense-making, is critical to the success of a change (Barrett, Thomas, & Hocevar, 1995; Fiss & Zajac, 2006; Heracleous & Barrett, 2001; Palmer & Dunford, 2002; Weick, 1995).”
Toward a Discourse-Centered Understanding of Organizational Change (2011, background): “Discourse is instantiated in the daily communicative practices that are integral to social interaction and thus social structure (Heracleous & Barrett, 2001).”
Epic and Tragic Tales (2003, background): “As language constructs our reality (Dandridge, Mitroff, & Joyce, 1980; Pondy & Mitroff, 1979), so change is a linguistic accomplishment that emerges from what often are fragmented and competing organizational discourses (Heracleous & Barrett, 2001).”