C. Grönroos

Organizational Behavior and Human Resource Management · 2001–2019

A researcher in the Science corpus: 7 papers; trusts 15 researchers and is trusted by 22 researchers here, as inferred from the citation graph.

Subfields

Whom C. Grönroos trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Stephen Louis Vargo
  2. Nelson Oly Ndubisi
  3. E. Gummesson
  4. Fred W. Morgan
  5. Neal M. Ashkanasy
  6. Bo Edvardsson
  7. Robert F. Lusch
  8. T. Kuhn
  9. W. Voorberg
  10. Sunghyup Sean Hyun

Who trusts C. Grönroos overall

  1. Christian Kowalkowski
  2. Herbert Woratschek
  3. Kumar Rakesh Ranjan
  4. Chris Horbel
  5. Marko Kohtamäki
  6. Heiko Gebauer
  7. J. Busser
  8. Kai Huotari
  9. Stuart Read
  10. B. Cova

Papers from C. Grönroos's perspective

Ordered by how strongly the researchers C. Grönroos trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Services in Society and Academic Thought: An Historical Analysis
  2. The Structure of Scientific Revolutions
  3. A Systematic Review of Co-Creation and Co-Production: Embarking on the social innovation journey
  4. Performance-only measurement of service quality: a replication and extension
  5. Customer repurchase intention: A general structural equation model
  6. The Future of Competition: Co-Creating Unique Value with Customers
  7. Structural Equation Modeling and Regression: Guidelines for Research Practice (Communications of the Association for Information Systems)
  8. How destination image and evaluative factors affect behavioral intentions
  9. The importance of institutional image to student satisfaction and loyalty within higher education
  10. Service quality: beyond cognitive assessment

Their papers