Services in Society and Academic Thought: An Historical Analysis

By Stephen Louis Vargo, Fred W. Morgan. 2005

245 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/ddbfa76e24ca330c41f1b4f37bc1186020649f2e

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Citations in the corpus

Service-dominant logic: continuing the evolution (2008, background): “S-D logic’s G-D lexicon As discussed elsewhere (Vargo and Morgan 2005), since at least the time of Smith’s (1776) declaration that “productive” meant the creation of surplus tangible goods that could be exported to enhance national wealth, the lexicon of economics, business, and society in general…”
Inversions of service-dominant logic (2014, background): “As discussed elsewhere (e.g. Vargo and Morgan, 2005), the focus on being ‘‘productive,’’ in the sense of thinking in terms of the primacy of the ‘‘product,’’ in economic exchange, occurred largely because of the work of Adam Smith, as well as the context of that work, toward the beginning of the…”
Adopting a service logic for marketing (2006, methodology): “Mostly the difference stems from the fact that the Nordic School view is based on studies of services in their marketing context, whereas the service-dominant logic as presented by Vargo and Lusch is derived from an analysis of the service concept based on an extensive analysis of how this concept h”
The Effect of Service Evaluations on Behavioral Intentions and Quality of Life (2006, background): “This approach is appropriate to services primarily because the focus of service is on the process of exchange, rather than on possession (Vargo and Morgan 2005).”
Applying complexity theory to deepen service dominant logic: Configural analysis of customer experience-and-outcome assessments of professional services for personal transformations (2014, background): “The present article contributes a radically new perspective in the service dominant logic literature (SDL, e.g., Lusch, 2006a, 2006b; Vargo & Lusch, 2004a, 2004b; Vargo & Lusch, 2006; Vargo & Morgan, 2005) in three principal ways.”
Toward a conceptual foundation for service science: Contributions from service-dominant logic (2008, background): “These gaps were between: (1) the timing of source of supply and demand for the supply; (2) the geographic location of sources of supply and the location of production or consumption; (3) the heterogeneous supplies found in nature and the homogeneous production inputs needed in manufacturing; and (4)”
Service-dominant logic 2025 (2017, background): “…acquired through the industrial-, production- and goods-dominant orientation —that had grown out of neoclassical economics and the concerns of the Industrial Revolution— for the adoption of a process meaning (see e.g., Vargo, Lusch, & Morgan, 2006; Vargo & Morgan, 2005)—that is, service (singular).”
On a Theory of Markets and Marketing: From Positively Normative to Normatively Positive (2007, background): ““scientific management” had resolved some of the issues of production efficiency and, in so doing, had exacerbated problems of distribution, which was the initial concern of formal, academic marketing (see also Vargo, Lusch and Morgan 2006: Vargo and Morgan 2005).”
Co-creation and innovation in public services (2013, background): “From this perspective, citizens would favour value-in-exchange as they pay for services through their taxation, while clients opt for value-in-use, as they draw on the utility gained through service usage as identified by Vargo and Lusch (2004) and Vargo and Morgan (2005).”
Market systems, stakeholders and value propositions (2011, background): “It was Smith's focus on “productive” activities that established the G-D logic foundations for economic science and, later, for marketing (see Vargo and Morgan, 2005”