Fred W. Morgan
2005–2007
A researcher in the Science corpus: 2 papers; trusts 0 researchers and is trusted by 4 researchers here, as inferred from the citation graph.
Who trusts Fred W. Morgan overall
Papers from Fred W. Morgan's perspective
Ordered by how strongly the researchers Fred W. Morgan trusts endorse each paper. Same corpus, a different order for every researcher.
- Strengthening the Satisfaction-Profit Chain
- Dual Emphasis and the Long-Term Financial Impact of Customer Satisfaction
- The History of Economic Analysis
- The Structure of Scientific Revolutions
- Driving Customer Equity, How Customer Lifetime Value is Reshaping Corporate Strategy
- Implications of loyalty program membership and service experiences for customer retention and value
- Prospect theory: An analysis of decision under risk Econometrica 47
- Service quality, profitability, and the economic worth of customers: What we know and what we need to learn
- Market efficiency, long-term returns, and behavioral finance 1 The comments of Brad Barber, David Hi
- The Wealth Effects of Repurchases on Bondholders
Their papers
- Satisfiers, Dissatisfiers, Criticals, and Neutrals: A Review of Their Relative Effects on Customer (Dis)Satisfaction (2007) — 95 citations
- Services in Society and Academic Thought: An Historical Analysis (2005) — 245 citations