D. Donavan
Marketing · 2004–2013
A researcher in the Science corpus: 7 papers; trusts 21 researchers and is trusted by 9 researchers here, as inferred from the citation graph.
Subfields
- Marketing — 31 citations into it; #1,770 of 6,289 by trust here, #816 by citations
- Organizational Behavior and Human Resource Management — 31 citations into it; #3,141 of 8,741 by trust here, #1,768 by citations
- Sociology and Political Science — 28 citations into it; #19,932 of 22,756 by trust here, #12,387 by citations
- Gender Studies — 16 citations into it; #4,342 of 4,924 by trust here, #3,335 by citations
- Strategy and Management — 14 citations into it
- Social Psychology — 11 citations into it
- Clinical Psychology — 5 citations into it
Whom D. Donavan trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- J. Mowen
- C. Bhattacharya
- Jan E. Stets
- Richard P. Bagozzi
- Brad D. Carlson
- Sankar Sen
- B. Till
- H. Kwon
- Peter J. Burke
- Galen T. Trail
Who trusts D. Donavan overall
- Emin Babakus
- Nicholas J. Ashill
- Seigyoung Auh
- Eric G. Harris
- Brad D. Carlson
- Joseph A. Allen
- Raj V. Mahto
- E. Lambert
- Ugur Yavas
- Jeroen J. L. Schepers
Papers from D. Donavan's perspective
Ordered by how strongly the researchers D. Donavan trusts endorse each paper. Same corpus, a different order for every researcher.
- The Customer Orientation of Service Workers: Personality Trait Effects on Self-and Supervisor Performance Ratings
- Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
- Identity theory and social identity theory
- Self-categorization, affective commitment and group self-esteem as distinct aspects of social identity in the organization. (British Journal of Social Psychology)
- Explorations in Personality
- The Match-Up Hypothesis: Physical Attractiveness, Expertise, and the Role of Fit on Brand Attitude, Purchase Intent and Brand Beliefs
- Psychological Implications of Customer Participation in Co-Production
- Brand personality: How to make the metaphor fit?
- A Corporate Character Scale to Assess Employee and Customer Views of Organization Reputation
- The Feasibility of Single-Item Measures in Sport Loyalty Research
Their papers
- The art of service recovery: fact or fiction? (2006) — 235 citations
- Consumer‐brand relationships in sport: brand personality and identification (2009) — 207 citations
- Human Brands in Sport: Athlete Brand Personality and Identification (2013) — 247 citations
- Concerning the Effect of Athlete Endorsements on Brand and Team-Related Intentions (2008) — 115 citations
- Efficient theory development and factor retention criteria: Abandon the ‘eigenvalue greater than one’ criterion (2008) — 307 citations
- The Influence of Personality Traits on Sports Fan Identification (2005) — 89 citations
- Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organizational Citizenship Behaviors (2004) — 922 citations