S. Beatty
Organizational Behavior and Human Resource Management · 2001–2017
A researcher in the Science corpus: 17 papers; trusts 13 researchers and is trusted by 40 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 101 citations into it; #848 of 8,741 by trust here, #364 by citations
- Marketing — 100 citations into it; #458 of 6,289 by trust here, #117 by citations
- Sociology and Political Science — 62 citations into it; #4,168 of 22,756 by trust here, #1,928 by citations
- Information Systems and Management — 21 citations into it; #2,869 of 3,842 by trust here, #1,207 by citations
- Applied Psychology — 8 citations into it
- Clinical Psychology — 6 citations into it
- Statistics and Probability — 6 citations into it
Whom S. Beatty trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Michael A. Jones
- Daniel Kahneman
- R. Rosenthal
- Stephen Louis Vargo
- C. Prahalad
- Amos Tversky
- H. Bansal
- Venkatram Ramaswamy
- Robert F. Lusch
- R. Tett
Who trusts S. Beatty overall
- Man Lai Cheung
- Markus Blut
- Catherine Prentice
- Liane Nagengast
- Linda D. Hollebeek
- Nannan Xi
- David Jiménez-Castillo
- E. van Tonder
- Jhih-Syuan Lin
- J. Marbach
Papers from S. Beatty's perspective
Ordered by how strongly the researchers S. Beatty trusts endorse each paper. Same corpus, a different order for every researcher.
- Common method biases in behavioral research: a critical review of the literature and recommended remedies. (Journal of Applied Psychology)
- Multivariate Data Analysis (Technometrics)
- The file drawer problem and tolerance for null results
- AFFECTIVE, CONTINUANCE, AND NORMATIVE COMMITMENT TO THE ORGANIZATION: A META-ANALYSIS OF ANTECEDENTS, CORRELATES, AND CONSEQUENCES
- Spreading the word: Investigating antecedents of consumers’ positive word-of-mouth intentions and behaviors in a retailing context
- The Role of Emotions in Service Encounters
- Psychological Implications of Customer Participation in Co-Production
- The Role of Consumption Emotions in the Satisfaction Response
- When Do Customers Offer Firms a 'Second Chance' Following a Double Deviation? The Impact of Inferred Firm Motives on Customer Revenge and Reconciliation
- Investigating interactive effects in the theory of planned behavior in a service‐provider switching context
Their papers
- Customer Engagement: Exploring Customer Relationships Beyond Purchase (2012) — 1,966 citations
- Satisfiers and Dissatisfiers in the Online Environment (2008) — 197 citations
- Reflections on discriminant validity: Reexamining the Bove et al. (2009) findings (2011) — 111 citations
- FAMILY STRUCTURE AND INFLUENCE IN FAMILY DECISION MAKING (2002) — 221 citations
- Perceptions of Group Versus Individual Service Failures and Their Effects on Customer Outcomes (2017) — 96 citations
- The Impact of Service Characteristics on the Switching Costs–Customer Loyalty Link (2014) — 152 citations
- Feeling The Urge: Affect in Impulsive and Compulsive Buying (2012) — 134 citations
- Emotions, store-environmental cues, store-choice criteria, and marketing outcomes. (2011) — 241 citations
- Culture and age as moderators in the corporate reputation and loyalty relationship (2011) — 157 citations
- Adolescent influence in family purchase decisions: An update and cross-national extension (2007) — 94 citations
- The Positive and Negative Effects of Switching Costs on Relational Outcomes (2007) — 530 citations
- Teenagers’ use of alternative shopping channels: A consumer socialization perspective (2006) — 158 citations
- The impact of service failure severity on service recovery evaluations andpost‐recovery relationships (2004) — 591 citations
- The effects of locational convenience on customer repurchase intentions across service types (2003) — 145 citations
- The product-specific nature of impulse buying tendency (2003) — 452 citations
- Why customers stay: measuring the underlying dimensions of services switching costs and managing their differential strategic outcomes (2002) — 992 citations
- The effect of work climate on critical employee and customer outcomes (2001) — 296 citations