Markus Blut
Organizational Behavior and Human Resource Management · 2007–2019
A researcher in the Science corpus: 11 papers; trusts 43 researchers and is trusted by 4 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 170 citations into it; #3,601 of 8,741 by trust here, #3,623 by citations
- Marketing — 149 citations into it; #6,040 of 6,289 by trust here, #3,283 by citations
- Sociology and Political Science — 78 citations into it; #9,624 of 22,756 by trust here, #11,934 by citations
- Information Systems and Management — 68 citations into it; #1,607 of 3,842 by trust here, #2,219 by citations
- Strategy and Management — 37 citations into it
- Social Psychology — 30 citations into it
- Statistics and Probability — 24 citations into it
- Management Science and Operations Research — 21 citations into it
Whom Markus Blut trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- A. Parasuraman
- R. Rosenthal
- V. Venkatesh
- Joop J. Hox
- J. Mowen
- Michael A. Jones
- Julie Baker
- Daniel Kahneman
- R. Peterson
- Amos Tversky
Who trusts Markus Blut overall
Papers from Markus Blut's perspective
Ordered by how strongly the researchers Markus Blut trusts endorse each paper. Same corpus, a different order for every researcher.
- Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
- Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
- Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies
- HEDONIC AND UTILITARIAN MOTIVATIONS FOR ONLINE RETAIL SHOPPING BEHAVIOR
- Psychological Implications of Customer Participation in Co-Production
- An attitudinal model of technology-based self-service: Moderating effects of consumer traits and situational factors
- Prospect theory: An analysis of decision under risk Econometrica 47
- Meta-analysis of correlation coefficients: a Monte Carlo comparison of fixed- and random-effects methods. (Psychological methods)
- Multivariate Data Analysis (Technometrics)
- The file drawer problem and tolerance for null results
Their papers
- Factors Influencing the Acceptance of Self-Service Technologies (2016) — 214 citations
- E-Service Quality: Development of a Hierarchical Model (2016) — 297 citations
- How Procedural, Financial and Relational Switching Costs Affect Customer Satisfaction, Repurchase Intentions, and Repurchase Behavior: A Meta-Analysis (2015) — 164 citations
- Impulse buying: a meta-analytic review (2019) — 502 citations
- Technology readiness: a meta-analysis of conceptualizations of the construct and its impact on technology usage (2019) — 516 citations
- Consequences of Perceived Crowding: A Meta-Analytical Perspective (2019) — 97 citations
- Testing Retail Marketing-Mix Effects on Patronage: A Meta-Analysis (2018) — 188 citations
- The Impact of Service Characteristics on the Switching Costs–Customer Loyalty Link (2014) — 152 citations
- New insights in the moderating effect of switching costs on the satisfaction-repurchase behavior link (2014) — 97 citations
- Will You Tolerate This? The Impact of Affective Commitment on Complaint Intention and Postrecovery Behavior (2011) — 86 citations
- Switching Barriers in the Four-Stage Loyalty Model (2007) — 91 citations