Emotions, store-environmental cues, store-choice criteria, and marketing outcomes.

By Gianfranco Walsh, Edward Shiu, Louise M. Hassan, Nina Michaelidou, S. Beatty. 2011

241 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/20eb7d3ccb7ce7cb70dcc72d88514630fcaebf36

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In Organizational Behavior and Human Resource Management

Citations in the corpus

Emotions in Tourism: Theoretical Designs, Measurements, Analytics, and Interpretations (2020, background): “In the marketing literature, Chebat and Michon (2003) and Walsh et al. (2011) tested competing models linking emotions, cognitions and behavior.”
Store Environment, Personality Factors and Impulse Buying Behavior in Egypt: The Mediating Roles of Shop Enjoyment and Impulse Buying Tendencies (2015, background): “In addition, [61] found that favorable perceptions of in-store music influenced arousal and pleasure positively.”
The impact of positive emotional experiences on eWOM generation and loyalty (2018, background): “In this sense, results are consistent with prior studies in marketing (Dubé and Menon, 2000; Nyer, 1997; Walsh et al., 2011) and tourism (Faullant et al.”
The role of tourists' emotional experiences and satisfaction in understanding behavioral intentions (2013, methodology): “Similar to prior studies in marketing (e.g. Dubé & Menon, 2000; Nyer, 1997; Walsh et al., 2011; Westbrook & Oliver, 1991) and tourism (e.”
The effect of information presentation modes on tourists’ responses in Internet marketing: the moderating role of emotions (2017, background): “For instance, in Walsh et al.’s (2011) study of in-store atmospherics, they found that pleasure and arousal mediated the relationship of con-”
The effect of digital signage on shoppers' behavior: The role of the evoked experience (2014, background): “The findings build on the previous literature of approach behavior that focuses more on utilitarian, “features-and-benefits” content (Morrison et al., 2011; Walsh et al., 2011).”
The impact of tourism activity type on emotion and storytelling: The moderating roles of travel companion presence and relative ability (2020, unknown): “Arousal derives from energy mobilization (Walsh et al., 2011) and for tourists experiencing emotional arousal, it can be a primary motivation for engaging in leisure activities (Opaschowski, 2001).”
Mediating Effects of Place Attachment and Satisfaction on the Relationship between Tourists’ Emotions and Intention to Recommend (2017, background): “For example, in the context of retailing, Walsh et al. (2011) found that satisfaction partially mediates the relationship between emotions and intention to recommend.”
Measuring Tourists’ Emotional Experiences (2015, background): “Many studies in marketing (e.g., Liljander and Strandvik 1997; Walsh et al. 2011) and tourism (e.”