Heiner Evanschitzky
Organizational Behavior and Human Resource Management · 2006–2017
A researcher in the Science corpus: 9 papers; trusts 10 researchers and is trusted by 4 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 78 citations into it; #7,144 of 8,741 by trust here, #2,813 by citations
- Marketing — 65 citations into it; #3,559 of 6,289 by trust here, #1,264 by citations
- Information Systems and Management — 14 citations into it
- Statistics and Probability — 9 citations into it
Whom Heiner Evanschitzky trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Daniel Kahneman
- Amos Tversky
- Michael A. Jones
- Philip M. Podsakoff
- Christian Homburg
- Scott B. MacKenzie
- Markus Blut
- H. Bansal
- R. Rosenthal
- S. Beatty
Who trusts Heiner Evanschitzky overall
- Mingyao Hu
- John E. Boylan
- Matthias Ehrgott
- L. Bergkvist
- Heesup Han
- Sohail S. Chaudhry
- John R. Rossiter
- Luis Vicente Casaló
- Benjamin Scheibehenne
- Markus Blut
Papers from Heiner Evanschitzky's perspective
Ordered by how strongly the researchers Heiner Evanschitzky trusts endorse each paper. Same corpus, a different order for every researcher.
- Multivariate Data Analysis (Technometrics)
- A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research
- Prospect theory: An analysis of decision under risk Econometrica 47
- Loss Aversion in Riskless Choice: A Reference-Dependent Model
- Anomalies: The Endowment Effect, Loss Aversion, and Status Quo Bias
- The file drawer problem and tolerance for null results
- Psychological Implications of Customer Participation in Co-Production
- Index Construction with Formative Indicators: An Alternative to Scale Development
- Investigating interactive effects in the theory of planned behavior in a service‐provider switching context
- Switching costs, alternative attractiveness and experience as moderators of relationship commitment in professional, consumer services
Their papers
- Does the employee-customer satisfaction link hold for all employee groups? (2007) — 157 citations
- Replication research's disturbing trend (2007) — 286 citations
- The relative strength of affective commitment in securing loyalty in service relationships (2006) — 554 citations
- Customer Inspiration: Conceptualization, Scale Development, and Validation (2017) — 357 citations
- How habits, social ties, and economic switching barriers affect customer loyalty in contractual service settings (2011) — 159 citations
- The Impact of Service Characteristics on the Switching Costs–Customer Loyalty Link (2014) — 152 citations
- New insights in the moderating effect of switching costs on the satisfaction-repurchase behavior link (2014) — 97 citations
- Will You Tolerate This? The Impact of Affective Commitment on Complaint Intention and Postrecovery Behavior (2011) — 86 citations
- Switching Barriers in the Four-Stage Loyalty Model (2007) — 91 citations