Paul G. Patterson

Sociology and Political Science · 2000–2018

A researcher in the Science corpus: 10 papers; trusts 13 researchers and is trusted by 8 researchers here, as inferred from the citation graph.

Subfields

• Sociology and Political Science — 80 citations into it; #7,261 of 22,756 by trust here, #3,726 by citations
• Organizational Behavior and Human Resource Management — 77 citations into it; #3,084 of 8,741 by trust here, #1,839 by citations
• Information Systems and Management — 48 citations into it
• Applied Psychology — 24 citations into it
• Literature and Literary Theory — 5 citations into it

Whom Paul G. Patterson trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. M. Meuter
2. Anol Bhattacherjee
3. J. Curran
4. E. Tory Higgins
5. Moez Limayem
6. Joseph Cesario
7. Mary Jo Bitner

Who trusts Paul G. Patterson overall

1. Kofi Osei-Frimpong
2. Heesup Han
3. Daniel Belanche
4. Jochen Wirtz
5. Catherine Prentice
6. V. Pitardi
7. Serkan Aydın
8. Graeme McLean
9. Simon Bell

Papers from Paul G. Patterson's perspective

Ordered by how strongly the researchers Paul G. Patterson trusts endorse each paper. Same corpus, a different order for every researcher.

1. Achievement orientations from subjective histories of success: Promotion pride versus prevention pride
2. Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies
3. Multivariate Data Analysis (Technometrics)
4. Regulatory fit and persuasion: transfer from "Feeling Right.". (Journal of Personality and Social Psychology)
5. Understanding Information Systems Continuance: An Expectation-Confirmation Model (MIS Q.)
6. Force of Habit and Information Systems Usage: Theory and Initial Validation (Journal of the AIS)
7. How regulatory fit enhances motivational strength during goal pursuit
8. Beyond behaviorism: on the automaticity of higher mental processes. (Psychological bulletin)
9. THE AUTOMATIC ACTIVATION OF GOAL-DIRECTED BEHAVIOUR: THE CASE OF TRAVEL HABIT
10. Transfer of value from fit. (Journal of Personality and Social Psychology)

Their papers

• Customer rage episodes: Emotions, expressions and behaviors (2009) — 289 citations
• Switching costs, alternative attractiveness and experience as moderators of relationship commitment in professional, consumer services (2000) — 817 citations
• The Roles of Habit, Self-Efficacy, and Satisfaction in Driving Continued Use of Self-Service Technologies (2013) — 197 citations
• Customer choice of self‐service technology: the roles of situational influences and past experience (2012) — 224 citations
• Service firms and customer loyalty programs: a regulatory fit perspective of reward preferences in a health club setting (2010) — 90 citations
• Brave new world: service robots in the frontline (2018) — 1,685 citations
• Customer Rage Back-Story: Linking Needs-Based Cognitive Appraisal to Service Failure Type (2013) — 102 citations
• The impact of service climate and service provider personality on employees' customer‐oriented behavior in a high‐contact setting (2011) — 121 citations
• A relational model of export performance (2008) — 241 citations
• Revenue management: Resolving potential customer conflicts (2003) — 151 citations