Revenue management: Resolving potential customer conflicts

By Jochen Wirtz, Sheryl E. Kimes, Jeannette Ho Pheng Theng, Paul G. Patterson. 2003

151 citations recorded by the source corpus.

Subfields: Management Information Systems, Marketing, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/44951f710866def538130ef82cca597da8131dd5

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

1. Sheryl E. Kimes

In Marketing

1. Jochen Wirtz
2. Sheryl E. Kimes
3. Anna S. Mattila
4. I. Lin
5. Holger Roschk

In Strategy and Management

1. Jochen Wirtz

Citations in the corpus

• An overview of research on revenue management: current issues and future research (2007, background): “Anthony Ingold, Una McMahon-Beattie and Ian Yeoman’s Yield Management: Strategies for the Service Industries (2000) focuses on theoretical foundations, knowledge and applications of revenue management.”
• The Moderating Role of Familiarity in Fairness Perceptions of Revenue Management Pricing (2007, background): “Therefore, unless customers' fairness perceptions of RM and related rate fences can be well managed, short-term gains through RM may be offset by a negative impact on longer term profitability (Wirtz et al. 2003).”