Simon Bell

Organizational Behavior and Human Resource Management · 2002–2020

A researcher in the Science corpus: 14 papers; trusts 11 researchers and is trusted by 30 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 63 citations into it; #1,359 of 8,741 by trust here, #1,260 by citations
• Strategy and Management — 44 citations into it; #5,485 of 10,874 by trust here, #1,890 by citations
• Sociology and Political Science — 40 citations into it; #3,541 of 22,756 by trust here, #3,852 by citations
• Marketing — 35 citations into it; #2,881 of 6,289 by trust here, #1,264 by citations
• Social Psychology — 23 citations into it
• Management Science and Operations Research — 19 citations into it

Whom Simon Bell trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Kenneth A. Bollen
2. Michael A. Jones
3. Magnus Söderlund
4. R. Eisenberger
5. David L. Mothersbaugh
6. M. Beverland
7. Mark Colgate
8. Roland T. Rust
9. S. Iammarino
10. R. Rumelt

Who trusts Simon Bell overall

1. C. Camarero
2. Annie Chen
3. Arash Shahin
4. Susana Pérez López
5. Celso Augusto de Matos
6. B. Spigel
7. Longinos Marín
8. Fabrice Lumineau
9. E. Vigoda-Gadot
10. Sergio Román

Papers from Simon Bell's perspective

Ordered by how strongly the researchers Simon Bell trusts endorse each paper. Same corpus, a different order for every researcher.

1. Book Review : Structural Equations with Latent Variables Kenneth A. Bollen New York: Wiley, 1989, 514 pp., approx. $44.95
2. Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility
3. Getting Return on Quality: Revenue Expansion, Cost Reduction, or Both?
4. Should we delight the customer?
5. Reciprocation of perceived organizational support. (Journal of Applied Psychology)
6. Corporate Social and Financial Performance: A Meta-Analysis
7. Starting Over when the Bickering Never Ends: Rebuilding Aggregate Trust Among Clustered Firms Through Trust Facilitators
8. Psychological Aspects of Corporate Identity, Image and Reputation
9. An evolutionary integrated view of Regional Systems of Innovation: Concepts, measures and historical perspectives
10. Do We Really Need Multiple-Item Measures in Service Research?

Their papers

• The employee-organization relationship, organizational citizenship behaviors, and superior service quality (2002) — 548 citations
• Perceived Service Quality and Customer Trust (2008) — 219 citations
• Why recommend a brand face-to-face but not on Facebook? How word-of-mouth on online social sites differs from traditional word-of-mouth (2015) — 307 citations
• The Organization of Regional Clusters (2009) — 176 citations
• Coping With Customer Complaints (2006) — 120 citations
• Global Consumer Innovativeness: Cross-Country Differences and Demographic Commonalities (2009) — 336 citations
• The paradox of customer education: Customer expertise and loyalty in the financial services industry (2007) — 186 citations
• Buyer–supplier relationship dynamics: a systematic review (2020) — 87 citations
• How People Use Rich Pictures to Help Them Think and Act (2013) — 88 citations
• Customer relationship dynamics: Service quality and customer loyalty in the context of varying levels of customer expertise and switching costs (2005) — 580 citations
• Corporate reputation, stakeholders and the social performance-financial performance relationship (2005) — 328 citations
• Just entrepreneurial enough: the moderating effect of entrepreneurship on the relationship between market orientation and performance (2005) — 450 citations
• When customers disappoint: A model of relational internal marketing and customer complaints (2004) — 223 citations
• Measuring Sustainability: Learning From Doing (2003) — 408 citations