Ko de Ruyter
Sociology and Political Science · 2000–2019
A researcher in the Science corpus: 23 papers; trusts 48 researchers and is trusted by 29 researchers here, as inferred from the citation graph.
Subfields
- Sociology and Political Science — 199 citations into it; #3,169 of 22,756 by trust here, #461 by citations
- Marketing — 175 citations into it; #2,811 of 6,289 by trust here, #245 by citations
- Organizational Behavior and Human Resource Management — 113 citations into it; #2,281 of 8,741 by trust here, #742 by citations
- Social Psychology — 84 citations into it; #11,458 of 15,694 by trust here, #4,569 by citations
- Applied Psychology — 83 citations into it
- Information Systems and Management — 76 citations into it; #717 of 3,842 by trust here, #181 by citations
- Literature and Literary Theory — 72 citations into it
- Gender Studies — 34 citations into it
Whom Ko de Ruyter trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Melanie C. Green
- Kenneth A. Bollen
- Fred D. Davis
- Jennifer Edson Escalas
- E. Tory Higgins
- V. Venkatesh
- P. Lachenbruch
- Joseph Cesario
- Terry L. Childers
- A. Bandura
Who trusts Ko de Ruyter overall
- Aarti Sood
- Grant Packard
- Sandra Maria Correia Loureiro
- Juan Carlos Fandos Roig
- Anil Bilgihan
- Jonah A. Berger
- Jiun-Sheng Chris Lin
- Eva M . Oberecker
- Henry Sauermann
- Hanudin Amin
Papers from Ko de Ruyter's perspective
Ordered by how strongly the researchers Ko de Ruyter trusts endorse each paper. Same corpus, a different order for every researcher.
- Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
- An attitudinal model of technology-based self-service: Moderating effects of consumer traits and situational factors
- Achievement orientations from subjective histories of success: Promotion pride versus prevention pride
- Book Review : Structural Equations with Latent Variables Kenneth A. Bollen New York: Wiley, 1989, 514 pp., approx. $44.95
- Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
- The role of transportation in the persuasiveness of public narratives. (Journal of Personality and Social Psychology)
- Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (Information systems research)
- Using Online Conversations to Study Word-of-Mouth Communication
- Statistical Power Analysis for the Behavioral Sciences (2nd ed.)
- The Presentation of Self in Everyday Life
Their papers
- Role stress in call centers: Its effects on employee performance and satisfaction (2001) — 239 citations
- More than Words: The Influence of Affective Content and Linguistic Style Matches in Online Reviews on Conversion Rates (2013) — 709 citations
- Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study (2004) — 903 citations
- What drives consumers to shop online? A literature review (2004) — 1,175 citations
- An assessment of value creation in mobile service delivery and the moderating role of time consciousness (2007) — 890 citations
- Customer-to-Customer Interactions: Broadening the Scope of Word of Mouth Research (2010) — 662 citations
- Consumer acceptance of wireless finance (2004) — 531 citations
- Customer-sales employee encounters: a dyadic perspective (2002) — 158 citations
- Cutting through Content Clutter: How Speech and Image Acts Drive Consumer Sharing of Social Media Brand Messages (2019) — 288 citations
- Augmenting the eye of the beholder: exploring the strategic potential of augmented reality to enhance online service experiences (2017) — 571 citations
- The Impact of Perceived Listening Behavior in Voice-to-Voice Service Encounters (2000) — 200 citations
- Gamification and Mobile Marketing Effectiveness (2016) — 427 citations
- An empirical assessment of the influence of customer emotions and contact employee performance on encounter and relationship satisfaction (2004) — 250 citations
- In stories we trust: How narrative apologies provide cover for competitive vulnerability after integrity-violating blog posts (2010) — 156 citations
- Image Congruence and the Adoption of Service Innovations (2005) — 125 citations
- Service firms and customer loyalty programs: a regulatory fit perspective of reward preferences in a health club setting (2010) — 90 citations
- The Extended Transportation-Imagery Model: A Meta-Analysis of the Antecedents and Consequences of Consumers' Narrative Transportation (2014) — 765 citations
- Regulatory fit:a meta analytic synthesis (2014) — 155 citations
- Principles and Principals: Do Customer Stewardship and Agency Control Compete or Complement When Shaping Frontline Employee Behavior? (2012) — 263 citations
- Consumer Responses to Vertical Service Line Extensions (2008) — 113 citations