Juan Carlos Fandos Roig
Organizational Behavior and Human Resource Management · 2009
A researcher in the Science corpus: 1 paper; trusts 3 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 10 citations into it
- Marketing — 8 citations into it
Whom Juan Carlos Fandos Roig trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Juan Carlos Fandos Roig overall
Papers from Juan Carlos Fandos Roig's perspective
Ordered by how strongly the researchers Juan Carlos Fandos Roig trusts endorse each paper. Same corpus, a different order for every researcher.
- Customer satisfaction: A meta-analysis of the empirical evidence
- Strengthening the Satisfaction-Profit Chain
- What do people think they're doing? Action identification and human behavior.
- Gaining competitive advantage through customer value oriented management
- The effects of extrinsic product cues on consumers’ perceptions of quality, sacrifice, and value
- Antecedents of commitment and trust in customer-supplier relationship in high technology markets.
- Store Satisfaction and Store Loyalty Explained by Customer- and Store-Related Factors
- Customer‐perceived value in industrial contexts
- Service-dominant logic: continuing the evolution
- Customer value co-creation behavior: scale development and validation
Their papers
- Perceived value and customer loyalty in financial services (2009) — 137 citations