Celso Augusto de Matos
Organizational Behavior and Human Resource Management · 2007–2013
A researcher in the Science corpus: 5 papers; trusts 21 researchers and is trusted by 15 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 61 citations into it; #1,983 of 8,741 by trust here, #1,557 by citations
- Marketing — 45 citations into it
- Sociology and Political Science — 31 citations into it; #5,150 of 22,756 by trust here, #3,852 by citations
- Information Systems and Management — 13 citations into it; #811 of 3,842 by trust here, #582 by citations
- Strategy and Management — 11 citations into it; #9,075 of 10,874 by trust here, #10,369 by citations
- Statistics and Probability — 5 citations into it
Whom Celso Augusto de Matos trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- James G. Maxham
- Martin Eisend
- Barbara M. Byrne
- George R. Franke
- R. Peterson
- Mark Lipsey
- Chris Janiszewski
- Tor Wallin Andreassen
- A. Kirca
- Stefan Michel
Who trusts Celso Augusto de Matos overall
- Che-hui Lien
- Bodo Lang
- Yuan-Shuh Lii
- C. Yen
- Yang Cao
- Kenneth F. Hyde
- S. Tanford
- Constantinos N. Leonidou
- Fiona X. Yang
- Yves Van Vaerenbergh
Papers from Celso Augusto de Matos's perspective
Ordered by how strongly the researchers Celso Augusto de Matos trusts endorse each paper. Same corpus, a different order for every researcher.
- The file drawer problem and tolerance for null results
- Spreading the word: Investigating antecedents of consumers’ positive word-of-mouth intentions and behaviors in a retailing context
- Market Orientation: A Meta-Analytic Review and Assessment of its Antecedents and Impact on Performance
- On the use of beta coefficients in meta-analysis. (Journal of Applied Psychology)
- Two-sided advertising: A meta-analysis
- Practical Meta-Analysis
- Structural equation modeling with EQS : basic concepts, applications, and programming
- Common method biases in behavioral research: a critical review of the literature and recommended remedies. (Journal of Applied Psychology)
- Modeling customer perceptions of complaint handling over time: the effects of perceived justice on satisfaction and intent
- The value of different customer satisfaction and loyalty metrics in predicting customer retention, recommendation, and share‐of‐wallet
Their papers
- Word-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators (2008) — 1,170 citations
- Customer reactions to service failure and recovery in the banking industry: the influence of switching costs (2013) — 116 citations
- Consumer reaction to service failure and recovery: the moderating role of attitude toward complaining (2009) — 189 citations
- Service Recovery Paradox: A Meta-Analysis (2007) — 358 citations
- Consumer attitudes toward counterfeits: a review and extension (2007) — 374 citations