The emerging role of emotions in work life: An introduction.

By Cynthia Fisher, Neal M. Ashkanasy. 2000

456 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/ee35b1363cf830ce9b2160da7abcf6000c83f90c

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Citations in the corpus

The moderating role of perceived organizational support on the relationship between emotional labor and job-related outcomes (2015, background): “Employees who genuinely feel the positive emotions they are required to display in front of customers, for instance, are likely to experience elevated levels of job satisfaction by virtue of their being able to function in an authentically positive emotional state (Fisher and Ashkanasy, 2000).”
Multiple Commitments: A Conceptual Framework and Empirical Investigation in a Community Health Service Trust (2002, background): “Recently, interest in the topic is increasing, reflected in many new studies (for details see Fisher and Ashkanasy, 2000).”
Emotional and Behavioral Responses to Workplace Incivility and the Impact of Hierarchical Status (2012, background): “…Effects on the Target’s Emotional Response and Subsequent Behaviors Organizational scholars have underscored the importance of considering the effect of organizational status as it influences emotions and its consequences (e.g., Fisher & Ashkanasy, 2000; Fitness, 2000; Kemper, 1978; Tiedens, 2000).”
Affect, Curiosity, and Socialization-Related Learning: A Path Analysis of Antecedents to Job Performance (2004, background): “Modern organizational research on emotion can be traced to sociologist Hochschild’s (1983) seminal book, The Managed Heart: Commercialization of Human Feeling ( Fisher & Ashkanasy, 2000 ).”
Rumors of the death of emotional intelligence in organizational behavior are vastly exaggerated (2005, background): “…an outpouring of literature dealing with emotions in organizational settings, reflected in recent special issues of journals (e.g., Ashkanasy, 2004; Fisher & Ashkanasy, 2000; Fox & Spector, 2002; Humphrey, 2002; Weiss, 2001, 2002) and edited books (e.g., Ashkanasy, Härtel, & Zerbe; 2000,…”
THE ROLE OF AFFECTIVE EXPERIENCE IN WORK MOTIVATION. (2004, unknown): “However, management scholars have begun to direct much more attention to work-related emotion (cf. Ashkanasy, Härtel, & Zerbe, 2000;Fineman, 2000;Fisher & Ashkanasy, 2000).”
Does emotional intelligence meet traditional standards for an intelligence? Some new data and conclusions. (2001, background): “Indeed, researchers have commonly claimed that EI predicts important educational and occupational criteria beyond that predicted by general intellectual ability (e.g., Elias & Weissberg, 2000; Fisher & Ashkanasy, 2000; Fox & Spector, 2000; Goleman, 1995; Mehrabian, 2000 Saarni, 1999; Scherer, 1997).”
Moving emotional labor beyond surface and deep acting (2012, background): “…and hospitality industries (e.g., Holman, Chissick, & Totterdell, 2002), emotional expression is a core aspect of the human experience, and so there is an increasing emphasis on understanding emotional processes in the workplace (e.g., Bono, Foldes, Vinson, & Muros, 2007; Fisher & Ashkanasy, 2000).”
Climate of fear in organisational settings : construct definition, measurement and a test of theory (2003, background): “Thus, our research contributes to the renewed interest in emotions in work settings, an area that has been largely ignored until recently (see Ashforth & Humphrey, 1995; Ashkanasy, Härtel, & Zerbe, 2000; Fineman, 1993, 1996, 2000; Fisher & Ashkanasy, 2000).”
Organizational pride and its positive effects on employee behavior (2011, background): “Emotions are a mediating mechanism through which stable features of the work environment impact work attitudes and behavior (Fisher and Ashkanasy, 2000).”
On the costs and benefits of emotional labor: a meta-analysis of three decades of research. (2011, methodology): “However, despite the growth of scholarly work on emotional labor, a number of important questions remain to be answered (e.g., Bono & Vey, 2005; Fisher & Ashkanasy, 2000; Rubin, Staebler Tardino, Daus, & Munz, 2005).”
Integrating emotions and affect in theories of management (2017, background): “…scholars of emotion and affect in organizations no longer need to introduce our articles by bemoaning the lack of research in this regard (e.g., see Fisher & Ashkanasy, 2000), the research outlined in this STF tell us that there remains tremendous scope to further our understanding in this field.”