Self-Love's Lost Labor: A Self-Enhancement Model of Workplace Incivility

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Day-level fluctuations in stress and engagement in response to workplace incivility: A diary study (2014, methodology): “In terms of the self-enhancement model referred to previously (Chen et al., 2013), PSS would act to maintain one’s positive view of self despite the threat posed by incivility.”
Researching Rudeness: The Past, Present, and Future of the Science of Incivility (2017, background): “Narcissism may also play a role, such that narcissistic individuals are more likely to disengage and perform poorly when experiencing uncivil treatment at work; a possible reason is that incivility thwarts opportunities for narcissists to self-enhance (Chen et al., 2013).”
Workplace incivility: A review of the literature and agenda for future research (2016, background): “Moreover, employees who are targets of workplace incivility also show decrements in various performance-related domains, such as task performance (Chen et al., 2013; Giumetti et al., 2013; Porath & Erez, 2007; Sliter et al., 2012b), creativity (Porath & Erez, 2007), and citizenship behavior (Porath…”
Perceptions of Negative Workplace Gossip: A Self-Consistency Theory Framework (2018, result): “There is a growing recognition that social mistreatment (e.g., incivility) may be more prevalent in Chinese organizations than prior research would have us believe (e.g., Y. Y. Chen et al., 2013).”