A Within-Person Approach to Work Behavior and Performance: Concurrent and Lagged Citizenship-Counterproductivity Associations, and Dynamic Relationships with Affect and Overall Job Performance

By Reeshad S. Dalal, H. Lam, H. Weiss, Eric R. Welch, C. Hulin. 2009

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Servant Leadership, Employee Job Crafting, and Citizenship Behaviors: A Cross-Level Investigation (2017, background): “Immediate supervisors rated individual employees’ coworker-directed citizenship behavior using another six-item scale from Dalal et al. (2009).”
Doing more with less? Employee reactions to psychological contract breach via target similarity or spillover during public sector organizational change (2014, unknown): “…targeted towards the organization (organizational commitment and organizational citizenship behaviour towards the organization, OCBO)1, towards co-workers (organizational citizenship behaviour towards individuals, i.e., helping behaviours, OCBI) (Dalal et al., 2009) and towards service users.”
Significant work events and counterproductive work behavior: The role of fairness, emotions, and emotion regulation (2014, background): “Significant work events, event-based fairness, and negative emotional reactions for predicting CWB A large portion of research in the CWB domain draws upon cognitive appraisal theories of emotion for a theoretical foundation (e.g., Cohen-Charash & Mueller, 2007; Dalal et al., 2009; Fox et al., 2001;”
Four-quadrant investigation of job-related affects and behaviours (2014, background): “George and Zhou (2007) used all 20 PANAS items, and Den Hartog and Belschak (2007) drew items mainly from that set.”