Significant work events and counterproductive work behavior: The role of fairness, emotions, and emotion regulation

By Fadel K. Matta, H. Erol‐Korkmaz, Russell E. Johnson, P. Bıçaksız. 2014

157 citations recorded by the source corpus.

Summary In this diary study, we investigated multi-level predictors of daily counterproductive work behavior (CWB) relying on the theoretical frameworks of affective events theory and the emotion-centered model of CWB. We assessed significant work events, event-based fairness perceptions, negative emotional reactions to work events, and employee CWB over a 10-day period. We tested within-person relations predicting CWB, and cross-level moderating effects of two emotion regulation strategies (suppression and reappraisal). Results from a multi-level path analysis revealed that significant work events had both direct and indirect effects on negative emotional reactions. Further, negative emotional reactions in turn mediated the relationships between significant work events and all forms of daily CWB as well as the relationship between event-based fairness perceptions and daily CWB-O. Results also supported the moderating role of reappraisal emotion regulation strategy on relations between significant work events and negative emotional reactions. Less support, however, was found for the moderating influence of suppression on the link between negative emotional reactions and CWB. Among the broad work event categories we identified, our supplemental analyses revealed that negative work events involving interactions with supervisors elicited the highest levels of employee negative emotional reactions. We discuss the theoretical and practical implications of these findings. Copyright © 2014 John Wiley & Sons, Ltd.

Subfields: Organizational Behavior and Human Resource Management, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/71ab08344d395ed73b8efc20f93b237e6557b9fd

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In Organizational Behavior and Human Resource Management

In Social Psychology

In Sociology and Political Science

Citations in the corpus

Feeling insulted? Examining end‐of‐work anger as a mediator in the relationship between daily illegitimate tasks and next‐day CWB (2018, methodology): “It is important to note that Yang and Diefendorff (2009) examined general negative emotions by combining reports about a variety of discrete feelings and Matta et al. (2014) similarly measured general negative emotional reactions.”
Emotional Labor at a Crossroads: Where Do We Go from Here? (2015, background): “…found that suppressing emotions in general, measured as a trait-like emotion regulation tendency, increased the association between daily negative work emotions and organizationally directed counterproductive behavior, but not interpersonally directed counterproductive behavior (Matta et al. 2014).”