INTRAGROUP CONFLICT IN ORGANIZATIONS: A CONTINGENCY PERSPECTIVE ON THE CONFLICT-OUTCOME RELATIONSHIP

By Karen A. Jehn, Corinne Bendersky. 2003

889 citations recorded by the source corpus.

Subfields: Gender Studies, Safety Research, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/3c675e279fba692263bf48566259b031cf9aec83

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Citations in the corpus

Conflict Transformation (2008, background): “Of course, as the research shows, this can have both positive and negative results for performance (cf. Jehn & Bendersky, 2003).”
Team identification, trust and conflict: a mediation model (2010, background): “At the same time, dyadic and intragroup conflicts are social phenomena that are manifested at higher levels of analysis (i.e. the dyad or the group as a whole; e.g. Fink, 1968; Jehn and Bendersky, 2003)” (Korsgaard et al., 2008, p. 1224).”
Linking Transformational Leadership and Team Performance: A Conflict Management Approach (2011, positive): “However, several streams of research have documented that conflict is not only pervasive but can be highly constructive in teams (De Dreu, 2007; De Dreu and Gelfand, 2008; Deutsch, 1973; Jehn and Bendersky, 2003; Jehn and Mannix, 2001; Tjosvold, 2008a).”
Unlocking the Influence of Leadership Network Structures on Team Conflict and Viability (2009, background): “One of the most interesting areas of conflict inquiry, given the increasing reliance of organizations on teams, is research into the effects of conflict on teams (Jehn & Bendersky, 2003).”
Emotional contagion in organizational life (2018, background): “This work has powerful implications for the biological processes and psychological mechanisms underlying the formation of cliques (Tichy, 1973), identity-based subgroups (Carton & Cummings, 2012), and conflict in organizations (Jehn & Bendersky, 2003).”
The Relation Between Ethical Leadership and Workplace Conflicts: The Mediating Role of Employee Resolution Efficacy (2016, background): “Specifically, individuals may experience frustration and possible attacks on their self-worth from disputes regarding the distribution of workload and responsibilities (cf. Greer & Jehn; Jehn & Bendersky, 2003).”
Creative Problem-Solving Process Styles, Cognitive Work Demands, and Organizational Adaptability (2014, background): “As well, successfully managing conflict between group members is argued as enabling groups to Basadur et al. 105 function more creatively (Jehn & Bendersky, 2003).”
Be smart, play dumb? A transactional perspective on day-specific knowledge hiding, interpersonal conflict, and psychological strain (2021, background): “…because being involved in conflict poses a threat to basic needs (Frone, 2000), what increases arousal, tension, and other negative affective states (Jehn and Bendersky, 2003), interpersonal conflict tends to result in psychological strains (e.g., Dijkstra et al., 2011; Giebels and Janssen, 2005).”
Workplace conflict and employee well‐being: The moderating role of detachment from work during off‐job time (2013, background): “Similar to task conflicts, dealing with relationship conflicts implies misspent time and misspent effort and may consume cognitive resources ( Jehn and Bendersky, 2003) that are subsequently lacking for task accomplishment processes and therefore increase the overall stress level at work.”
Does gender diversity help teams constructively manage status conflict? An evolutionary perspective of status conflict, team psychological safety, and team creativity (2018, background): “The literature on intragroup conflict adopts the contingency perspective to understand the conditions under which workgroup conflicts lead to important group outcomes (De Dreu &Weingart, 2003; de Wit, Greer, & Jehn, 2012; Jehn & Bendersky, 2003).”
CEO relational leadership and strategic decision quality in top management teams: The role of team trust and learning from failure (2012, background): “While task and process conflicts are important for improving processes and outcomes, research suggests that cognitive and constructive conflicts may reach a level where they become destructive (Jehn and Bendersky, 2003).”