What Is a Professional Service Firm? Toward a Theory and Taxonomy of Knowledge-Intensive Firms

By Andrew von Nordenflycht. 2010

1,087 citations recorded by the source corpus.

Subfields: Management Information Systems, Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/2fa7b1857f31512a2999efe8dcbf4708d6460fc0

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

In Organizational Behavior and Human Resource Management

In Strategy and Management

Citations in the corpus

Within or Without? How Firms Combine Internal and External Labor Markets to Fill Jobs (2014, background): “As in other professional services firms, human capital is a critical asset (Von Nordenflycht, 2010), making the filling of jobs an important organizational task.”
Transformational and transactional leadership and employee’s entrepreneurial behavior in knowledge–intensive industries (2017, background): “…their human capital © 2016 Informa uK limited, trading as Taylor & francis group KEYWORDS Transformational leadership; transactional leadership; entrepreneurial behavior; psychological empowerment CONTACT Bilal afsar bilalafsar@hu.edu.pk (Von Nordenflycht, 2010; Wisse, Barelds, & Rietzschel, 2015).”
Family Firm Types Based on the Professionalization Construct (2013, background): “Even though the construct cannot be captured in one sound definition, researchers do not seem to be hesitative to study (a part of) the phenomenon (e.g., Songini, 2006; Von Nordenflycht, 2010).”
Openness, knowledge, innovation and growth in UK business services (2011, background): “…customised co-produced solutions to 2 This forms an obvious link to the innovation value chain approach outlined below. their clients (Greenwood et al. 2005; von Nordenflycht 2010), but many of these solutions are ‘partially customised’ rather than ‘bespoke’ solutions (Hipp et al. 2000: 427).”
Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance (2012, neutral): “These resources are especially critical in the context of knowledge-intensive organizations such as professional service firms, where most of the firm‘s knowledge resources reside in their employees (Von Nordenflycht, 2010; Hitt, Bierman, Uhlenbruk, & Shimizu, 2006).”
In good company: : The influence of peers on industry engagement by academic scientists (2012, background): “The relatively specialized skills of academics, like other knowledge workers, grants them considerable bargaining power over their organizations (Von Nordenflycht, 2010), providing them with considerable autonomy over the choice of work topics and allocation of time.”
The Interplay between Intuition and Rationality in Strategic Decision Making: A Paradox Perspective (2017, positive): “…involving different types of consultancies is possible owing to the similarity between design con-sultancies and other professional service firms (Von Nordenflycht, 2010), differences can occur in the way in which various types of professional service firms integrate intuition and rationality in…”
Organizational Citizenship Behavior and Career Outcomes (2013, background): “Finally, the majority of professional service firms have an “up-or-out” time-based control system on the partner track (von Nordenflycht, 2010).”
The Global Professional Service Firm: ‘One Firm’ Models versus (Italian) Distant Institutionalized Practices (2013, positive): “PSFs do not generate a tangible product which is consumed or utilized by clients, but generate intangible products in the form of knowledge-rich, time sensitive advice that is tailored to a specific client’s needs (Brivot, 2011; Morris & Empson, 1998; Von Nordenflycht, 2010).”
Service Innovation in the Digital Age: Key Contributions and Future Directions (2015, neutral): “…contrast, some theorists have argued that distinctions between products and services may not be meaningful, as products require service (at least, self service) and services generally involve some form of product or artifact (Bryson et al. 2004; Gustafsson and Johnson 2003; von Nordenflycht 2010).”
Leadership, creativity and innovation: a meta-analytic review (2020, background): “Work within high knowledge-intensive industries uses a body of complex knowledge (Von Nordenflycht, 2010) to “produce qualified objects and/or services by utilizing the knowledge of the personnel as the major resource” (Alvesson, 2000, p. 1101).”