Rui Soucasaux Sousa

Marketing · 2006–2020

A researcher in the Science corpus: 5 papers; trusts 14 researchers and is trusted by 13 researchers here, as inferred from the citation graph.

Subfields

• Marketing — 48 citations into it; #2,406 of 6,289 by trust here, #3,283 by citations
• Organizational Behavior and Human Resource Management — 42 citations into it; #3,745 of 8,741 by trust here, #5,113 by citations
• Strategy and Management — 39 citations into it
• Management Information Systems — 25 citations into it; #767 of 3,376 by trust here, #760 by citations
• Information Systems and Management — 13 citations into it; #2,239 of 3,842 by trust here, #3,415 by citations

Whom Rui Soucasaux Sousa trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. R. G. Schroeder
2. R. Narasimhan
3. Robert B. Handfield
4. R. Fullerton
5. Mikko Ketokivi
6. Srinivas (Sri) Talluri
7. Kenneth K. Boyer
8. Ismail Sila
9. Ranjit Bose
10. Raymond Burke

Who trusts Rui Soucasaux Sousa overall

1. Ivo Hristov
2. Joana G. Geraldi
3. Weijiao Wang
4. Xiao-Liang Shen
5. Tobias Schoenherr
6. A. Chirico
7. Harvey Maylor
8. Kee-Hung Lai
9. Guilherme Luz Tortorella
10. Dawei Lu

Papers from Rui Soucasaux Sousa's perspective

Ordered by how strongly the researchers Rui Soucasaux Sousa trusts endorse each paper. Same corpus, a different order for every researcher.

1. Perceptual measures of performance: Fact or fiction?
2. Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
3. Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study
4. Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies
5. AN EXAMINATION OF THE RELATIONSHIPS BETWEEN JIT AND FINANCIAL PERFORMANCE
6. Defining and developing measures of lean production
7. The Future of Competition: Co-Creating Unique Value with Customers
8. Services, industry evolution, and the competitive strategies of product firms
9. Why Do Servitized Firms Fail? A Risk-Based Explanation
10. Placing Trust at the Center of Your Internet Strategy

Their papers

• Contingency research in operations management practices (2008) — 1,041 citations
• Framing the servitization transformation process: A model to understand and facilitate the servitization journey (2020) — 172 citations
• Capability antecedents and performance outcomes of servitization (2017) — 166 citations
• “Futurizing” smart service: implications for service researchers and managers (2015) — 305 citations
• Service Quality in Multichannel Services Employing Virtual Channels (2006) — 455 citations