Perceptual measures of performance: Fact or fiction?

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HR flexibility and firm performance: analysis of a multi-level causal model (2009, background): “Use of quasi-perceptual measures of performance, which defines the performance to be evaluated in objective terms (eg, profitability, market share, or cost efficiency) but seeks to measure the firm performance through the perception of the managers, has been found to be particularly helpful in ass”
Manufacturing practices, strategic fit and performance: A routine‐based view (2004, neutral): “convergent and discriminant validity ( Ketokivi and Schroeder, 2003 ).”
Toward a subjective measurement model for firm performance (2012, background): “Depending on the context, performance measurement may require indicators that are difficult to access (Ketokivi & Schroeder, 2004).”
Addressing Common Method Variance: Guidelines for Survey Research on Information Technology, Operations, and Supply Chain Management (2011, methodology): “We certainly are not questioning the value of IRA or reliability measure, as they instill more confidence in a study’s results because they capture consistency and agreement between multiple sources [33].”