Why Do Servitized Firms Fail? A Risk-Based Explanation

By O. Benedettini, Andy Neely, Morgan Swink. 2015

276 citations recorded by the source corpus.

Subfields: Management Information Systems, Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/0f4bcbcd1b7fbc97b714797baa8b6a8acb1c8706

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

1. Andy Neely
2. Rui Soucasaux Sousa
3. Morgan Swink
4. Tim S. Baines
5. Aku Valtakoski
6. O. Benedettini
7. Tobias Schoenherr

In Marketing

1. O. Benedettini
2. Morgan Swink
3. Tim S. Baines
4. Aku Valtakoski
5. Rui Soucasaux Sousa
6. A. Bigdeli
7. Andy Neely
8. Andreas Schroeder

In Organizational Behavior and Human Resource Management

1. O. Benedettini
2. Morgan Swink
3. Tim S. Baines
4. Aku Valtakoski
5. Rui Soucasaux Sousa
6. Andy Neely
7. Ferran Vendrell‐Herrero
8. Oscar F. Bustinza

Citations in the corpus

• Explaining servitization failure and deservitization: A knowledge-based perspective (2017, background): “However, except for Benedettini et al. (2015), who analyze servitization failure in terms of environmental and internal risk, little research exists on the antecedents of servitization failure.”
• Framing the servitization transformation process: A model to understand and facilitate the servitization journey (2020, background): “(Benedettini et al., 2015) Broader social values, the customers’ satisfaction, relationship, loyalty and retention with the organisation, which can facilitate servitization.”
• Examining the influence of service additions on manufacturing firms' bankruptcy likelihood (2017, background): “Bankruptcy filing provides a clear and objective criterion to differentiate unsuccessful from more successful companies in the longer term (Benedettini et al., 2015), capturing poor performance in the most extreme sense (Singhal and Zhu, 2013).”