Nathalie T. M. Demoulin

Marketing · 2007–2016

A researcher in the Science corpus: 4 papers; trusts 11 researchers and is trusted by 6 researchers here, as inferred from the citation graph.

Subfields

Whom Nathalie T. M. Demoulin trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Steve Oakes
  2. E. Anderson
  3. Michael Lewis
  4. A. Mägi
  5. J. Chébat
  6. S. Jang
  7. Y. Yu
  8. Laurette Dube
  9. Eric R. Spangenberg
  10. Vikas Mittal

Who trusts Nathalie T. M. Demoulin overall

  1. Jinde Jiang
  2. Charles Dennis
  3. I. Lin
  4. J. Josko Brakus

Papers from Nathalie T. M. Demoulin's perspective

Ordered by how strongly the researchers Nathalie T. M. Demoulin trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Implications of loyalty program membership and service experiences for customer retention and value
  2. Strengthening the Satisfaction-Profit Chain
  3. The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty
  4. The Influence of Loyalty Programs and Short-Term Promotions on Customer Retention
  5. Misleading Heuristics and Moderated Multiple Regression Models
  6. Personal characteristics as moderators of the relationship between customer satisfaction and loyalty—an empirical analysis
  7. The Impact of Frequent Shopper Programs in Grocery Retailing
  8. Share of wallet in retailing: the effects of customer satisfaction, loyalty cards and shopper characteristics
  9. The contribution of emotional satisfaction to consumer loyalty
  10. Modeling repurchase frequency and customer satisfaction for fast food outlets

Their papers