Y. Yu
Marketing · with Dean · 2001–2005
A researcher in the Science corpus: 2 papers; trusts 6 researchers and is trusted by 10 researchers here, as inferred from the citation graph.
Subfields
- Marketing — 15 citations into it; #1,039 of 6,289 by trust here, #1,021 by citations
- Organizational Behavior and Human Resource Management — 14 citations into it; #1,864 of 8,741 by trust here, #2,083 by citations
Whom Y. Yu trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Y. Yu overall
- Christopher J. White
- Jochen Wirtz
- Nannan Xi
- Bodo Lang
- Riadh Ladhari
- Juho Hamari
- Kenneth F. Hyde
- Svetlana Stepchenkova
- Nicole Koenig‐Lewis
- N. Prebensen
Papers from Y. Yu's perspective
Ordered by how strongly the researchers Y. Yu trusts endorse each paper. Same corpus, a different order for every researcher.
- Describing and Measuring Emotional Response to Shopping Experience
- Seeking something different? A model of schema typicality, consumer affect, purchase intentions and perceived shopping value
- Assessing the performance of brand loyalty measures
- The determinants of perceived service quality and its relationship with satisfaction
- Regret in Repeat Purchase versus Switching Decisions: The Attenuating Role of Decision Justifiability
- The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty
- The impact of switching costs on the customer satisfaction‐loyalty link: mobile phone service in France
- Conceptual and operational aspects of brand loyalty: an empirical investigation
- A cost/benefit approach to understanding service loyalty
- Customer Satisfaction Cues To Support Market Segmentation and Explain Switching Behavior
Their papers
- Satisfaction Emotions and Consumer Behavioral Intentions (2005) — 302 citations
- The contribution of emotional satisfaction to consumer loyalty (2001) — 741 citations