Trust in top management and immediate supervisor: The relationship to satisfaction, perceived organizational effectiveness, and information receiving
By Kathleen Ellis, Pamela Shockley-Zalabak. 2001
159 citations recorded by the source corpus.
Subfields: Communication, Organizational Behavior and Human Resource Management, Social Psychology
View Paper: https://www.semanticscholar.org/paper/ca8c0a745fe87e4a1ef72f623017fb1fba1109bf
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Communication
In Organizational Behavior and Human Resource Management
- Alma Rodríguez-Sánchez
- Ike E. Onyishi
- F. Ugwu
- Rebecca M. Chory-Assad
- E. Joseph
- Roxanne Zolin
- Anne P. Hubbell
- Y. Cho
In Social Psychology
- Anne P. Hubbell
- Rebecca M. Chory-Assad
- E. Joseph
- Roxanne Zolin
- Ike E. Onyishi
- F. Ugwu
- Y. Cho
- Bruce E. Winston
Citations in the corpus
- Exploring the Relationships Among Trust, Employee Satisfaction, and Organizational Commitment (2011, background): “Trust in top management differs from trust in the other referents in that it is reflective of organizational policies, processes, and programs (McCauley and Kuhnert 1992; Ellis and Shockley-Zalabak 2001).”
- Linking organizational trust with employee engagement: the role of psychological empowerment (2014, background): “…added one dimension called identification, which also acknowledges that these dimensions of trustworthiness appear most frequently in the literature and explain a major portion of perceptions of trustworthiness (e.g., Clark & Payne, 1997; Dietz & Den Hartog, 2006; Ellis & Shockley-Zalabak, 2001).”
- The Central Role of Communication in Developing Trust and Its Effect On Employee Involvement (2009, background): “Likewise, Becerra and Gupta (2003) and Ellis and Shockley-Zalabak (2001) have found a positive relationship between trust and amount of information.”
- Work Engagement and its Relationship with State and Trait Trust: A Conceptual Analysis (2008, background): “Other scholars also acknowledge that the four dimensions of trustworthiness specified by Mishra (1996) appear most frequently in the literature and explain a major portion of perceptions of trustworthiness (Clark and Payne, 1997; Ellis and Shockley-Zalabak, 2001; Dietz and Den Hartog, 2006).”
- A correlation of servant leadership, leader trust, and organizational trust (2005, background): “communication (Cufaude, 1999; Ellis and Shockley-Zalabak, 2001; Fisman and Khanna, 1999; Holton, 2001; Kollock, 1994; Larsen and McInerney, 2002; Nikandrou et al., 2000; Sparks, 2000; Staples, 2001);”
- Motivating factors: perceptions of justice and their relationship with managerial and organizational trust (2005, methodology): “Scholars have demonstrated that the three types of justice (Cohen-Charash & Spector, 2001; Colquitt et al., 2001) and the two types of trust (Cohen-Charash & Spector, 2001; Ellis & Shockley-Zalabak, 2001) are distinct variables, but few have compared the interrelationships among these variables.”