Doing Unto Others: The Reciprocity of Helping Behavior in Organizations

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Do peers make the place? Conceptual synthesis and meta-analysis of coworker effects on perceptions, attitudes, OCBs, and performance. (2008, background): “In general, the studies we have summarized relate either positive or negative coworker actions to either prosocial (Deckop et al., 2003) or counterproductive outcomes (Robinson & O’LearyKelly, 1998).”
When CSR Is a Social Norm (2016, background): “As Deckop, Cirka, and Anderson (2003) found, employees help others because others help them so that they perceive benefits from the mutual help relationship.”
Organizational Citizenship Behavior in Teaching: The Consequences for Teachers, Pupils, and the School. (2009, background): “By the same token, one potential positive outcome for employees who help others is that they are more likely to receive help in return when needed ( Deckop et al. , 2003”
Trust‐in‐supervisor and helping coworkers: moderating effect of perceived politics (2006, background): “Therefore, what motivates employees to assist their coworkers? They may do so because they expect some economic or social reward, anticipate needing help themselves at some future time, or want to reciprocate the goodwill of others ( Deckop et al. , 2003”