Antecedents and effects of engaged frontline employees

By Terje Slåtten, Mehmet Mehmetoglu. 2011

350 citations recorded by the source corpus.

Subfields: Demography, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/1a5a3fcb1d11d21f91a7336b7bbad00a66a8e394

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Demography

1. M. Deery
2. Geetha Jose
3. Junghoon Lee
4. Jorge Matute
5. Qun Wang
6. L. Jago
7. C. Ok
8. S. R. Mampilly

In Organizational Behavior and Human Resource Management

1. Junghoon Lee
2. C. Ok
3. H. Ismail
4. M. Deery
5. Eva Martínez
6. Jung-Hua Chang
7. Geetha Jose
8. Julia Nieves

Citations in the corpus

• Human resource practices and innovation in the hotel industry: The mediating role of human capital (2018, background): “Some studies have analysed the relation between HRM practices and innovation in the hotel sector (Chang et al., 2011; Martı́nez-Ros and Orfila-Sintes, 2012; Slatten and Mehmetoglu, 2011).”
• Relationships Among Perceived Supervisor Support, Psychological Empowerment and Employee Engagement in Indian Workplaces (2015, background): “Employee engagement is a major driver to innovative work behavior (Slatten & Mehmetoglu, 2011).”
• Impact of knowledge oriented leadership on knowledge management behaviour through employee work attitudes (2019, neutral): “…(Tierney & Farmer, 2002) are found as antecedents of many organizational and behavioural outcomes in number of studies (Agarwal, Datta, Blake, & Bhargava, 2012; Aryee, Walumbwa, Zhou, & Hartnell, 2012; Hashim & Tan, 2015; Matzler & Mueller, 2011; Slåtten, 2014; Slåtten & Mehmetoglu, 2011b).”
• Hotel Employee Work Engagement and Its Consequences (2016, background): “Nonetheless, studies have paid relatively less attention to exploring the process and causes of how employee work engagement increases these outcomes (Karatepe, 2011b; Slatten & Mehmetoglu, 2011).”
• Revisiting talent management, work-life balance and retention strategies (2015, background): “Other research by O’Neill and Davis (2011), Slatten and Mehmetoglu (2011) and Tiyce et al (2013) examining stress in the hospitality industry are important in that they bring greater focus on the hospitality specific issues of the demands of emotional labour.”
• Intrinsic or extrinsic motivations for hospitality employees’ creativity: The moderating role of organization-level regulatory focus (2017, background): “Numerous hospitality studies investigating employee creativity simply focus on the effect of individual-level factors (Slåtten and Mehmetoglu, 2011; Tracey and Hinkin, 1994; Wang et al., 2014; Wong and Pang, 2003; Wong and Ladkin, 2008) rather than looking into organizational-level factors…”
• Employee engagement and job performance in Lebanon: the mediating role of creativity (2019, background): “In fact, the recent studies of Slatten and Mehmetoglu (2011) and Alfes et al. (2013) study on employee engagement and creativity at work found that employee engagement is considered as a critical antecedent of creativity and innovation at the workplace.”
• Influence of Transformational Leadership on Employees’ Innovative Work Behavior in Sustainable Organizations: Test of Mediation and Moderation Processes (2019, background): “Along with the consequences of transformational leadership, the existing research has also reported empowerment [35–37], work engagement [38], and trust [39,40] as significant predictors of innovative work behavior.”