Matthias Fuchs
Sociology and Political Science · 2003–2020
A researcher in the Science corpus: 5 papers; trusts 6 researchers and is trusted by 7 researchers here, as inferred from the citation graph.
Subfields
- Sociology and Political Science — 23 citations into it; #9,522 of 22,756 by trust here, #7,985 by citations
- Organizational Behavior and Human Resource Management — 18 citations into it; #2,940 of 8,741 by trust here, #3,695 by citations
- Management Information Systems — 12 citations into it
- Food Science — 5 citations into it
- Management of Technology and Innovation — 5 citations into it
- Social Psychology — 5 citations into it
Whom Matthias Fuchs trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Matthias Fuchs overall
- Kurt Matzler
- Henry Tsai
- Haiyan Song
- Andreas Schubert
- David J. Shonk
- Birgit Renzl
- Joaquín Alegre
- Kevin K. F. Wong
- Hung-Che Wu
- D. Jarvis
Papers from Matthias Fuchs's perspective
Ordered by how strongly the researchers Matthias Fuchs trusts endorse each paper. Same corpus, a different order for every researcher.
- The factor structure of customer satisfaction
- How to Delight Your Customers
- Marketing the competitive destination of the future.
- A causal model for employee satisfaction
- New perspectives of satisfaction research in tourism destinations
- Using employee satisfaction measurement to improve people management: An adaptation of Kano's quality types
- Integrating Kano's model in the planning matrix of quality function deployment
- In defence of degrowth
- Towards a Sociology of Information Technology
- Recent developments in reflexivity research: A review
Their papers
- Destination Benchmarking: An Indicator-System’s Potential for Exploring Guest Satisfaction (2004) — 283 citations
- e-Tourism beyond COVID-19: a call for transformative research (2020) — 450 citations
- New perspectives of satisfaction research in tourism destinations (2003) — 149 citations
- Business intelligence and big data in hospitality and tourism: a systematic literature review (2018) — 314 citations
- Employee Satisfaction: Does Kano's Model Apply? (2004) — 282 citations