New perspectives of satisfaction research in tourism destinations

By Matthias Fuchs, Klaus Weiermair. 2003

149 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science, Tourism, Leisure and Hospitality Management

View Paper: https://www.semanticscholar.org/paper/5ef2b5d0ca9a03445a5e16bd7235737a4d10b445

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. Kurt Matzler
2. Matthias Fuchs
3. Andreas Schubert
4. Hong-Bo Liu
5. N. Stoeckl
6. D. Jarvis
7. Birgit Renzl
8. Wei-Jaw Deng

In Sociology and Political Science

1. Kurt Matzler
2. Andreas Schubert
3. Hong-Bo Liu
4. Matthias Fuchs
5. N. Stoeckl
6. D. Jarvis

In Tourism, Leisure and Hospitality Management

1. Andreas Schubert
2. Kurt Matzler
3. Matthias Fuchs

Citations in the corpus

• Employee Satisfaction: Does Kano's Model Apply? (2004, methodology): “In the former case, the importance scores are labelled ’explicit importance’ whereas the latter case leads to ’implicit importance’ score values (e.g. Fuchs & Weiermair, 2003; Matzler & Sauerwein, 2002; Matzler et al., 2003; Oliver, 1997).”
• The impact of economic, social and environmental factors on trip satisfaction and the likelihood of visitors returning (2016, background): “…that even a poor visit 296 experience may be reported as meeting expectations if the level of expectation were low 297 (Assaker et al., 2011; Fuchs & Weiermair, 2003) and expectations may be updated as the 298 holiday progresses resulting in difficulties distinguishing between initial…”