A causal model for employee satisfaction

By Jacob K. Eskildsen, Jens J. Dahlgaard. 2000

310 citations recorded by the source corpus.

Subfields: Management Information Systems, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/961d5915fb79aba7cf7ec190d1f952bc763c9ce0

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In Management Information Systems

In Organizational Behavior and Human Resource Management

Citations in the corpus

Employee Satisfaction: Does Kano's Model Apply? (2004, background): “In TQM literature, it is argued that satisfied employees are highly motivated, have good work morale, and work more effectively and efficiently (e.g. Eskildsen & Dahlgaard, 2000).”
The Relationship between Interpersonal Trust, Employee Satisfaction, and Employee Loyalty (2006, background): “These questions are the focus of many studies in the TQM literature (Eskildsen & Dahlgaard, 2000; Eskildsen & Nüssler, 2000; Martensen & Gronholdt, 2001; Matzler et al., 2004; Westlund & Löthgren, 2001).”
Personality Traits, Employee Satisfaction and Affective Commitment (2007, background): “It is assumed that employee satisfaction leads to motivated and committed employees, to more effective and efficient work, and in turn to higher process and product quality (Eskildsen & Dahlgaard, 2000 ).”
An empirical study of the relationships within the categories of the EFQM model (2012, background): “The enabler Policy and strategy have a positive influence on process management (e.g. Calvo-Mora et al., 2005; Eskildsen and Dahlgaard, 2000; Eskildsen et al., 2001, 2002; Martensen, Dahlgaard, Park-Dahlgaard, & Grønholdt, 2007).”
Organisational culture, employee satisfaction, perceived leader emotional competency and personality type: An exploratory study in a South African engineering company (2007, background): “Organisational practices are regarded as the core elements that characterise the organisation’s culture and generally include the following four major dimensions and sub-elements (eskildsen & Dahlgaard, 2000; Martins & Martins, 2002):”
The Relationships among Service Quality, Value, Satisfaction, and Future Intentions of Customers at an Australian Sports and Leisure Centre (2002, methodology): “Data reduction to simplify the manifest variables of service quality was undertaken via factor analysis, as per both Poznanski and Bline (1997) and Eskildsen and Dahlgaard (2000). Results for the factor analysis are included in Table 1.”