Wei-Jaw Deng
Organizational Behavior and Human Resource Management · 2007–2009
A researcher in the Science corpus: 2 papers; trusts 16 researchers and is trusted by 26 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 22 citations into it; #833 of 8,741 by trust here, #2,130 by citations
- Marketing — 13 citations into it; #4,189 of 6,289 by trust here, #1,529 by citations
- Information Systems and Management — 8 citations into it; #2,599 of 3,842 by trust here, #860 by citations
- Sociology and Political Science — 8 citations into it; #1,717 of 22,756 by trust here, #11,144 by citations
Whom Wei-Jaw Deng trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Kurt Matzler
- Metin Kozak
- E. Sauerwein
- V. Zeithaml
- Barry Berman
- E. Anderson
- M. Enright
- Martin O'Neill
- Shueh-Chin Ting
- Vikas Mittal
Who trusts Wei-Jaw Deng overall
- Kuan-Yu Chen
- Sylvia Smith
- M. Caber
- Margarida Abreu-Novais
- Songshan (Sam) Huang
- V. Patwardhan
- C. Costello
- T. Albayrak
- Lisa Ruhanen
- Betty Weiler
Papers from Wei-Jaw Deng's perspective
Ordered by how strongly the researchers Wei-Jaw Deng trusts endorse each paper. Same corpus, a different order for every researcher.
- Strengthening the Satisfaction-Profit Chain
- Service quality, profitability, and the economic worth of customers: What we know and what we need to learn
- How to Delight Your Customers
- The factor structure of customer satisfaction
- Multivariate Data Analysis (Technometrics)
- Importance-performance analysis revisited: the role of the factor structure of customer satisfaction
- Tourism destination competitiveness: a quantitative approach
- Service quality delivery through web sites: A critical review of extant knowledge (Journal of the Academy of Marketing Science)
- eTransQual: A Transaction Process-Based Approach for Capturing Service Quality in Online Shopping
- Customer repurchase intention: A general structural equation model