Barry Berman
Organizational Behavior and Human Resource Management · 2005–2006
A researcher in the Science corpus: 2 papers; trusts 5 researchers and is trusted by 9 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 7 citations into it
- Marketing — 5 citations into it
Whom Barry Berman trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Barry Berman overall
- Andreas Hinterhuber
- Kurt Matzler
- Wei-Jaw Deng
- Yangyang Jiang
- Gerson Tontini
- Johann Füller
- Martin Löfgren
- Donald C. Barnes
- V. Magnini
- Muhammad Turki Alshurideh
Papers from Barry Berman's perspective
Ordered by how strongly the researchers Barry Berman trusts endorse each paper. Same corpus, a different order for every researcher.
- The Idiosyncratic Fit Heuristic: Effort Advantage as a Determinant of Consumer Response to Loyalty Programs
- Earning the Right to Indulge: Effort as a Determinant of Customer Preferences toward Frequency Program Rewards
- Customer frustration in loyalty programs
- Customer Relationship Management: In B2C Markets, Often Less is More
- Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Customer Share Development
- Should we delight the customer?
- A and V
- A reference price model of brand choice for frequently purchased products.
- Reward Programs and Tacit Collusion
- Justification Effects on Consumer Choice of Hedonic and Utilitarian Goods
Their papers
- How to Delight Your Customers (2005) — 449 citations
- Developing an Effective Customer Loyalty Program (2006) — 248 citations