C. V. Rossi
Organizational Behavior and Human Resource Management · 2007–2009
A researcher in the Science corpus: 3 papers; trusts 17 researchers and is trusted by 13 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 39 citations into it; #2,132 of 8,741 by trust here, #1,924 by citations
- Marketing — 26 citations into it
- Sociology and Political Science — 24 citations into it; #5,149 of 22,756 by trust here, #3,852 by citations
- Strategy and Management — 8 citations into it; #9,073 of 10,874 by trust here, #10,369 by citations
- Information Systems and Management — 6 citations into it; #810 of 3,842 by trust here, #616 by citations
Whom C. V. Rossi trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- James G. Maxham
- Martin Eisend
- Barbara M. Byrne
- R. Peterson
- George R. Franke
- A. Kirca
- Chris Janiszewski
- Simon Bell
- Richard G. Netemeyer
- Michael A. Jones
Who trusts C. V. Rossi overall
Papers from C. V. Rossi's perspective
Ordered by how strongly the researchers C. V. Rossi trusts endorse each paper. Same corpus, a different order for every researcher.
- Service recovery's influence on consumer satisfaction, positive word-of-mouth, and purchase intentions
- The file drawer problem and tolerance for null results
- Market Orientation: A Meta-Analytic Review and Assessment of its Antecedents and Impact on Performance
- Spreading the word: Investigating antecedents of consumers’ positive word-of-mouth intentions and behaviors in a retailing context
- Customer satisfaction: A meta-analysis of the empirical evidence
- On the use of beta coefficients in meta-analysis. (Journal of Applied Psychology)
- Two-sided advertising: A meta-analysis
- A Meta-analysis of the Spacing Effect in Verbal Learning: Implications for Research on Advertising Repetition and Consumer Memory
- Salesperson Adaptive Selling Behavior and Customer Orientation: A Meta-Analysis
- Structural equation modeling with EQS : basic concepts, applications, and programming
Their papers
- Word-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators (2008) — 1,170 citations
- Consumer reaction to service failure and recovery: the moderating role of attitude toward complaining (2009) — 189 citations
- Consumer attitudes toward counterfeits: a review and extension (2007) — 374 citations