J. Licata
Organizational Behavior and Human Resource Management · 2003–2006
A researcher in the Science corpus: 3 papers; trusts 4 researchers and is trusted by 6 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 14 citations into it; #3,798 of 8,741 by trust here, #2,813 by citations
Whom J. Licata trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts J. Licata overall
- Eric G. Harris
- J. Mowen
- Xiang Fang
- David E. Fleming
- Emin Babakus
- Ugur Yavas
- Chanaka Jayawardhena
- Andrew B. Artis
- J. Wieseke
- Alex Ricardo Zablah
Papers from J. Licata's perspective
Ordered by how strongly the researchers J. Licata trusts endorse each paper. Same corpus, a different order for every researcher.
- PERSONALITY PROCESSES AND INDIVIDUAL DIFFERENCES An Alternative "Description of Personality": The Big-Five Factor Structure
- The Customer Orientation of Service Workers: Personality Trait Effects on Self-and Supervisor Performance Ratings
- Incremental Validity of Empirically Keyed Biodata Scales over GMA and the Five Factor Personality Constructs
- On the trait antecedents and outcomes of service worker job resourcefulness: A hierarchical model approach
- The 3M Model of Motivation and Personality
- Role stressors and customer-oriented boundary-spanning behaviors in service organizations
- Job satisfaction, organizational commitment, turnover intention, and turnover: Path analyses based on meta-analytic findings.
- Relationships between psychological climate perceptions and work outcomes: a meta-analytic review
- Job satisfaction: a meta-analysis of stabilities
- Serving multiple masters: role conflict experienced by service employees
Their papers
- Customer Self-Efficacy and Response to Service (2006) — 252 citations
- Role stressors, service worker job resourcefulness, and job outcomes: An empirical analysis (2006) — 111 citations
- On the trait antecedents and outcomes of service worker job resourcefulness: A hierarchical model approach (2003) — 189 citations