The impact of workplace ostracism in service organizations

By A. Leung, Long-Zeng Wu, Yuanyi Chen, M. N. Young. 2011

262 citations recorded by the source corpus.

Subfields: Clinical Psychology, Social Psychology

View Paper: https://www.semanticscholar.org/paper/80ee32240bfd8da3392065cce887dae009615737

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Clinical Psychology

1. Elham Anasori
2. G. Sheard
3. Hua Wei
4. Qi Yang
5. Hongdan Zhao
6. Steven W. Bayighomog
7. L. Altınay
8. Zhenglong Peng

In Social Psychology

1. Elham Anasori
2. Judith A. Kolb
3. G. Sheard
4. Hua Wei
5. Qi Yang
6. Hongdan Zhao
7. Steven W. Bayighomog
8. L. Altınay

Citations in the corpus

• The Relationship Between Work Engagement and Performance (2013, background): “Among 20 studies, 10 of them focused on specific industries or occupations such as hotels and restaurants (Karatepe & Ngeche, 2012; Leung et al., 2011; Salanova et al., 2005; Xanthopoulou et al., 2009), flight attendants (Xanthopoulou et al.”
• Invisible at Work (2013, unknown): “…such as greater withdrawal (O’Reilly & Robinson, 2009), less in-role behavior (Balliet & ferris, in press; ferris et al., 2008; Kerr et al., 2008; Leung et al., 2011; O’Reilly & Robinson, 2009; Wu, Wei, & Hui, 2011), and less extrarole behavior (ferris et al., 2008; Hitlan et al., 2006;…”
• The mediating role of psychological distress between ostracism, work engagement, and turnover intentions: An analysis in the Cypriot hospitality context (2021, methodology): “However the prevalence of workplace ostracism undermines such interpersonal relationships and indirectly harms the organization by disengaging employees and motivating their quitting intentions and actual turnover (Bedi, 2019; Howard, Cogswell, & Smith, 2020; Leung et al., 2011).”
• Workplace ostracism and hospitality employees’ counterproductive work behaviors: The joint moderating effects of proactive personality and political skill (2013, background): “industries (Leung et al., 2011).”
• Positioning Depression as a Critical Factor in Creating a Toxic Workplace Environment for Diminishing Worker Productivity (2019, background): “In this critical situation, employees cannot get access to work-related information and resources because they are cut off from social ties, which ultimately results in low worker and organizational productivity [77].”
• The impact of ethical leadership on organizational citizenship behavior: The moderating role of workplace ostracism (2017, background): “…rs ite t A t 0 1: 57 2 5 N ov em be r 20 17 ( PT ) demonstrated to negatively affect core employee attitudes and behaviors, including job satisfaction, organizational commitment, job performance, prosocial behavior, and well-being (Ferris et al., 2008; Balliet and Ferris, 2013; Leung et al., 2011).”