J. Petersen
Marketing · with Kumar · 2005–2015
A researcher in the Science corpus: 3 papers; trusts 3 researchers and is trusted by 4 researchers here, as inferred from the citation graph.
Subfields
- Marketing — 22 citations into it; #2,700 of 6,289 by trust here, #2,901 by citations
- Organizational Behavior and Human Resource Management — 14 citations into it; #8,026 of 8,741 by trust here, #6,799 by citations
Whom J. Petersen trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- R. Venkatesan
- Greg C. G. Wei
- Martin A. Tanner
- John E. Hogan
- W. Reinartz
- Vijay Kumar
- Roland T. Rust
- Stacy L. Wood
- Katherine N. Lemon
- Sunil Gupta
Who trusts J. Petersen overall
Papers from J. Petersen's perspective
Ordered by how strongly the researchers J. Petersen trusts endorse each paper. Same corpus, a different order for every researcher.
- The mismanagement of customer loyalty. (Harvard Business Review)
- Return on Marketing: Using Customer Equity to Focus Marketing Strategy
- A Customer Lifetime Value Framework for Customer Selection and Resource Allocation Strategy
- Linking Customer Assets to Financial Performance
- The allocation of promotion budget to maximize customer equity
- The Impact of the Prechoice Process on Product Returns
- Return Shipping Policies of Online Retailers: Normative Assumptions and the Long-Term Consequences of Fee and Free Returns
- What Is the True Value of a Lost Customer?
- A Monte Carlo Implementation of the EM Algorithm and the Poor Man's Data Augmentation Algorithms
- Product Returns on the Internet: A Case of Mixed Signals?
Their papers
- Perceived Risk, Product Returns, and Optimal Resource Allocation: Evidence from a Field Experiment (2015) — 164 citations
- Are Product Returns a Necessary Evil? Antecedents and Consequences (2009) — 331 citations
- Using a customer-Level marketing strategy to enhance firm performance: A review of theoretical and empirical evidence (2005) — 151 citations