Vinay Kumar
Marketing · with Baker · 2009–2018
A researcher in the Science corpus: 6 papers; trusts 35 researchers and is trusted by 8 researchers here, as inferred from the citation graph.
Subfields
- Marketing — 72 citations into it; #1,651 of 6,289 by trust here, #1,670 by citations
- Organizational Behavior and Human Resource Management — 61 citations into it; #2,912 of 8,741 by trust here, #3,695 by citations
- Sociology and Political Science — 43 citations into it; #8,210 of 22,756 by trust here, #8,985 by citations
- Strategy and Management — 14 citations into it
- Economics and Econometrics — 12 citations into it
- Information Systems and Management — 9 citations into it
- Management Science and Operations Research — 9 citations into it
- Social Psychology — 9 citations into it
Whom Vinay Kumar trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- R. Venkatesan
- Vikas Kumar
- W. Reinartz
- Roland T. Rust
- V. Zeithaml
- A. Krasnikov
- Denish Shah
- V. Kumar
- Vijay Kumar
- Michael Lewis
Who trusts Vinay Kumar overall
- K. Swani
- Jifeng Mu
- Ashwin Malshe
- J. Sheth
- Philippe Duverger
- Linda D. Hollebeek
- George R. Milne
- Stephen Louis Vargo
- Giana M. Eckhardt
- Sander F. M. Beckers
Papers from Vinay Kumar's perspective
Ordered by how strongly the researchers Vinay Kumar trusts endorse each paper. Same corpus, a different order for every researcher.
- A Customer Lifetime Value Framework for Customer Selection and Resource Allocation Strategy
- Return on Marketing: Using Customer Equity to Focus Marketing Strategy
- The mismanagement of customer loyalty. (Harvard Business Review)
- The allocation of promotion budget to maximize customer equity
- Linking Customer Assets to Financial Performance
- Measuring Marketing Productivity: Current Knowledge and Future Directions
- Service quality, profitability, and the economic worth of customers: What we know and what we need to learn
- Return Shipping Policies of Online Retailers: Normative Assumptions and the Long-Term Consequences of Fee and Free Returns
- Customer Satisfaction and Stock Prices: High Returns, Low Risk:
- Strengthening the Satisfaction-Profit Chain
Their papers
- Evolution of Marketing as a Discipline: What Has Happened and What to Look Out For (2015) — 252 citations
- Investigating how Word-of-Mouth Conversations about Brands Influence Purchase and Retransmission Intentions (2016) — 288 citations
- A Theory of Customer Valuation: Concepts, Metrics, Strategy, and Implementation (2018) — 114 citations
- Global Customer Engagement (2018) — 140 citations
- The Impact of Customer Relationship Management Implementation on Cost and Profit Efficiencies: Evidence from the U.S. Commercial Banking Industry (2009) — 264 citations
- Expanding the Role of Marketing: From Customer Equity to Market Capitalization (2009) — 302 citations