Denish Shah
Marketing · 2006–2015
A researcher in the Science corpus: 5 papers; trusts 10 researchers and is trusted by 2 researchers here, as inferred from the citation graph.
Subfields
- Marketing — 49 citations into it; #3,425 of 6,289 by trust here, #1,264 by citations
- Organizational Behavior and Human Resource Management — 30 citations into it; #7,709 of 8,741 by trust here, #3,272 by citations
Whom Denish Shah trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Roland T. Rust
- R. Venkatesan
- Sunil Gupta
- V. Zeithaml
- Peter S. Fader
- Vijay Kumar
- Katherine N. Lemon
- G. Day
- A. Parasuraman
Who trusts Denish Shah overall
- Vinay Kumar
- Heiko Gebauer
- Christian Homburg
- E. Gummesson
- Andreas B. Eisingerich
- Anders Gustafsson
- Mathias Droll
Papers from Denish Shah's perspective
Ordered by how strongly the researchers Denish Shah trusts endorse each paper. Same corpus, a different order for every researcher.
- Return on Marketing: Using Customer Equity to Focus Marketing Strategy
- Measuring Marketing Productivity: Current Knowledge and Future Directions
- Customer Satisfaction and Stock Prices: High Returns, Low Risk:
- Getting Return on Quality: Revenue Expansion, Cost Reduction, or Both?
- Customers as assets
- Benchmarking Marketing Capabilities for Sustainable Competitive Advantage
- The Role of Relational Information Processes and Technology Use in Customer Relationship Management
- Service quality, profitability, and the economic worth of customers: What we know and what we need to learn
- Managing market relationships
- Emerging trends in retail pricing practice: implications for research
Their papers
- Perceived Risk, Product Returns, and Optimal Resource Allocation: Evidence from a Field Experiment (2015) — 164 citations
- Why is Assortment Planning so Difficult for Retailers? A Framework and Research Agenda (2009) — 289 citations
- Expanding the Role of Marketing: From Customer Equity to Market Capitalization (2009) — 302 citations
- Managing retailer profitability - one customer at a time! (2006) — 207 citations
- The Path to Customer Centricity (2006) — 586 citations