Anat Rafaeli

Sociology and Political Science · 2001–2017

A researcher in the Science corpus: 12 papers; trusts 20 researchers and is trusted by 23 researchers here, as inferred from the citation graph.

Subfields

• Sociology and Political Science — 60 citations into it; #13,327 of 22,756 by trust here, #6,886 by citations
• Organizational Behavior and Human Resource Management — 52 citations into it; #1,409 of 8,741 by trust here, #1,631 by citations
• Social Psychology — 48 citations into it; #3,320 of 15,694 by trust here, #2,940 by citations
• Marketing — 14 citations into it; #3,274 of 6,289 by trust here, #5,117 by citations
• Experimental and Cognitive Psychology — 8 citations into it; #4,814 of 9,731 by trust here, #4,316 by citations
• Information Systems and Management — 8 citations into it
• Cognitive Science & Psychology — 7 citations into it
• Cognitive Neuroscience — 6 citations into it; #6,274 of 10,852 by trust here, #8,899 by citations

Whom Anat Rafaeli trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Steven S. Taylor
2. Karl E. Weick
3. Iris Vilnai-Yavetz
4. Sigal G. Barsade
5. W. C. Borman
6. Jochen Wirtz
7. J. Diefendorff
8. J. Mowen
9. Caroline A. Bartel
10. Alicia A. Grandey

Who trusts Anat Rafaeli overall

1. Iris Vilnai-Yavetz
2. Hillary Anger Elfenbein
3. Jodi L. Forlizzi
4. Evangelos Karapanos
5. Sigal G. Barsade
6. Sally Maitlis
7. Shaked Gilboa
8. Caryn Schneider Yaacov
9. Michela Mari
10. A. Shirom

Papers from Anat Rafaeli's perspective

Ordered by how strongly the researchers Anat Rafaeli trusts endorse each paper. Same corpus, a different order for every researcher.

1. Anger and advancement versus sadness and subjugation: the effect of negative emotion expressions on social status conferral. (Journal of Personality and Social Psychology)
2. WHEN 'THE SHOW MUST GO ON': SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY
3. Development and validation of brief measures of positive and negative affect: the PANAS scales.
4. Mood and Emotions in Small Groups and Work Teams
5. The Ripple Effect: Emotional Contagion and its Influence on Group Behavior
6. Emotional labor and burnout: Comparing two perspectives of "people work"
7. "Mood contagion": the automatic transfer of mood between persons. (Journal of Personality and Social Psychology)
8. The Essential Impact of Context on Organizational Behavior
9. Service with a smile: Emotional contagion in the service encounter.
10. Emotion as a Connection of Physical Artifacts and Organizations (Organ. Sci.)

Their papers

• Anger and happiness in virtual teams: Emotional influences of text and behavior on others’ affect in the absence of non-verbal cues (2011) — 220 citations
• Individual emotion in work organizations (2001) — 154 citations
• Emotion Display Rules at Work in the Global Service Economy: The Special Case of the Customer (2010) — 151 citations
• Organizational Routines as Sources of Connections and Understandings (2002) — 504 citations
• Instrumentality, Aesthetics, and Symbolism of Office Design (2005) — 142 citations
• Instrumentality, aesthetics and symbolism of physical artifacts as triggers of emotion (2004) — 151 citations
• Store environment, emotions and approach behaviour: applying environmental aesthetics to retailing (2003) — 190 citations
• The Social Dimension of Service Interactions (2017) — 104 citations
• The Impact of Call Center Employees' Customer Orientation Behaviors on Service Quality (2008) — 151 citations
• Aesthetics and Professionalism of Virtual Servicescapes (2006) — 139 citations
• Emotion as a Connection of Physical Artifacts and Organizations (2004) — 323 citations
• The Effects of Queue Structure on Attitudes (2002) — 150 citations